We appreciated Shawn talking to us about what was necessary to keep our unit running efficiently. He didn’t try to sell us any extras. He took care of any issues and talked through scenarios of the repairs. He was not rushed and he made sure out AC unit was back up running in tip top shape. We appreciate Charlie’s Heating and Air!
Response from Charlie's Air Conditioning & Heating:
We are so happy to hear Shawn took great care of you! Thank you for your kind words, and for your business!
Overall Experience
Quality
Price
Convenience
Heating Maintenance PCSA 2024 Heating Check Up Renewal Completed heating maintenance, cleaned flame sensor and drain, filter is provided by customer, checked system operation and found no issues, made sure system is working properly System is heating at this time
Upon arrival AC was not coming on, found line voltage wire burnt off contactor, replaced contactor and cleaned up wiring, made sure system is working properly System is cooling at this time
AC Maintenance PCSA 2024 AC Check Up Prepaid Verified operation, addd a pound of refrigerant to achieve proper sub cooling readings. Replaced weak dual run capacitor.
HVAC Service 2024 PCSA Heating Check Up Renewal Heating Maintenance. All checks good.
AC Maintenance PCSA 2023 AC Check Up Prepaid all checks good at this time unit is cooling, cleaned drain, cleaned coil, checked charged. Customer keeps filters changed.
PCSA 2022 Heating Check Up All checks good. Melissa will call and pay
Pipe outside is leaking. Drain from A/c and furnace run into pipe in ground, that pipe is clogged needs plumber to Rodd. Drain does not have to go in pipe. Washed condenser coil. Unit off on set point 72 deg.
