Overall Experience
Quality
Price
Convenience
Very informative and friendly service,would definitely recommend them😊
Overall Experience
Quality
Price
Convenience
Unit running fine, very small furnace but it’s doing it’s best, need to come by with a 14x20 filter and clean the coil 2/20/23 returned and replaced filter, brushed and vacuumed coil, airflow is adequate
Complaint No Heat Can’t make a move without guessing at this time. Temp rise is good, filter is clean, sequencer and heat strips operating, blower and relay operating, capacitor is good. Took temps with door on and off and closet door open and shut. Checked airflow at all vents. Electrical looks good. Only thing I could think of is if there is some kind of duct issue. But we will have to schedule a duct inspection to rule that out. Unit heating at this time. In the hour I was there it came up 5 degrees.
Found tripped breaker and bad sequencer. Breaker not proper size to equip full capacity of current equipment. Tenant believes it has been keeping up with one heat strip in past. Unequipped 5 kw. #6 still not working right. Probably needs cleaned
Replaced heater package and checked system operation. Blower capacitor was almost dead. Replaced it and system is operating normally at this time.
PCSA 2022 Heating Check Up Renewal Checked air temps in heat pump and electric heating mode, replaced filter, flushed drain electrical compartment door was not accessible due to drain line on the way Checked compressor and outdoor fan amps, checked capacitor, made sure system is working properly System is heating at this time
System only has between 5 and 7.5 kw heat in operation. Filter is clean, thermostat batteries are new, and both heaters are coming on and going off as needed. Most likely cause of the issue is system is pulling in cool air from an outside source. Most likely location would be the vent in the living room. No air appears to be coming from it so it may have come detached. Informed customer they may want to cover that vent if it gets really cold outside. System appears to be operating normally at this time.
System only has 1 electric heater working. The porcelain base that secures the leads coming from the second electric heater have broke causing it to arc off the cabinet. Electric heat kit needs replaced.
Breaker was tripped due to a wire spade being burnt and coming loose. Replaced and verified operation of system. System is not running to full potential due to age, I would highly suggest having the heater kit replaced for a more safe and efficient way of heating.
Complaint: No Heat Recommended filter change. Problem is occurring in air conditioner mode. Equipment is operating. I put thumb gum in the hole where the thermostat wires come through to avoid sensor interference. Tenant has been told she needs to replace filter. Problem may be occurring but as of right now no issues found
NO AC - Nothing working at all . Bad transformer, had to relocate. Unit in very poor condition . Water heater in the way for most repairs.
AC Freezing Up . Added 2# R-22 stopleak
One time ac check up Replaced filter and dual run capacitor
Unit tripped on code 3, reset, monitored for 90 mins, readings are in a photo attached to job. Wired condenser fan directly to the contactor, will return in one week to check on system Replaced high pressure switch, performed 2022 summer pcsa, washed condenser, flushed drain changed filter everything is running great. Retired condenser correctly
Replaced high pressure switch. System is operating normally at this time. Customer will monitor for any changes in operation.
AC has hard time keeping up in afternoons Still no diagnosis at this time. Watched unit run for an hour and a half. Customer says she will call after hours when problem occurs