We received excellent, fast and thorough service from Pete of Charlie's Air Conditioning and Heating. The problem was solved and the results evident immediately. Thanks Pete for your expertise in getting to the problem and correcting it in a timely way. We look forward to seeing you soon with replacement parts and in the meantime we are enjoying the warmth and security of your work. Barb and Tony Vatovec
Response from Charlie's Air Conditioning & Heating:
Thank you so much for taking the time to write! We appreciate you!
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From start to finish Charlie's is the number one HVAC company in Southern Illinois
Response from Charlie's Air Conditioning & Heating:
Thank you so much for being a customer, Joseph. We appreciate you!
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Very informative and friendly service,would definitely recommend them😊
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Founders burners were rusted. Cleaned them the best I could. Will give customer a quote to replace the burners.
Furnace Estimate Customer wanted to see if the current system and setup could handle the addition. Due to the set up of the house and duct work, another system maybe the best option. Pete will come back out, take measurements, and give customer options.
AC Maintenance PCSA 2024 AC Check Up Renewal Completed cooling maintenance, cleaned coil, flushed drain, replaced filter, checked system operation and found no issues, made sure system is working properly System is cooling at this time
Customer will let us know when to schedule work. Needs 1/2 hp 1075 240 12/12 motor replaced customer paid in full with cash
Replaced missing transformer, eliminated low volt short, and adjusted sagging coils causing stuck on heater. Furnace heating at this time
Upon arrival condenser coil was dirty, after cleaning condenser coil found unit low on refrigerant, charged unit with two pounds of 410a, found leak in evaporator coil in the attic, talked to customer about replacing evaporator coil and she wants to have a new coil ordered, air handler insulation is starting to fall off and will need to be readjusted when we come back to replace coil. System is cooling at this time
Inspected crossover, coil and blower. Crossover looks great, coil is damaged and blower wheel is dirty. When install is done, we need to pull and clean the blower motor
Estimate for a new air conditioning system
Air Conditioning Repair Complaint unit freezing up. System was low on R-22. Customer wants a new AC system and will call to set up an appointment for an estimate.
2023 PCSA A/C Maintenance. All operations checks good. Replaced filter, cleaned condenser, flushed drain.
Inspect ductwork. Duct appears to be insulated with no holes or issues. All runs are flex duct and insulated. Recommended customer closes vents and door to crawl space in winter to help lower electric bills. Inspected insulation in attic above living room. There is at least 7 to 8 inches of fiberglass which is within recommended range. Indoor coil needs cleaned. Air handler isn’t getting enough air flow from 1 inch filter in living room. Recommend customer installs an airbear cabinet and fitting above unit to help improve air flow through system. This should greatly help the system run more efficiently. Also recommended customer removes at least 1/2 of flooring in front of air handler to help remove blower door when needed. 3/30/23 Cleaned evap coil and installed fitting above air handler. Checked systems in both heat and ac mode. System appears to be operating normally at this time. Recommend customer gets check up on AC later this season to clean outdoor coil.
Unit running fine, very small furnace but it’s doing it’s best, need to come by with a 14x20 filter and clean the coil 2/20/23 returned and replaced filter, brushed and vacuumed coil, airflow is adequate
Complaint No Heat Can’t make a move without guessing at this time. Temp rise is good, filter is clean, sequencer and heat strips operating, blower and relay operating, capacitor is good. Took temps with door on and off and closet door open and shut. Checked airflow at all vents. Electrical looks good. Only thing I could think of is if there is some kind of duct issue. But we will have to schedule a duct inspection to rule that out. Unit heating at this time. In the hour I was there it came up 5 degrees.
Found tripped breaker and bad sequencer. Breaker not proper size to equip full capacity of current equipment. Tenant believes it has been keeping up with one heat strip in past. Unequipped 5 kw. #6 still not working right. Probably needs cleaned