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Gerson from Charlie’s Heating and Air did an outstanding job! He was friendly, punctual, and extremely thorough in his work. From the moment he arrived, his professionalism and attention to detail were impressive, and he left everything in perfect working order. It’s clear he takes pride in his work and genuinely cares about customer satisfaction. I highly recommend Gerson and will definitely be calling on him for any future HVAC needs!
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I am very pleased with the professionalism and politeness displayed by Gerson with Charlie’s Heating and Air. He has consistently demonstrated a strong work ethic and a friendly attitude, making the entire experience pleasant. I highly recommend Gerson for his outstanding service.
Response from Charlie's Air Conditioning & Heating:
Thank you so much for being a customer! We appreciate you!
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Phil did a great job with everything on our furnace checkup.
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Heating Maintenance PCSA 2025 heating check up renewal 12/4/25 completed heating check up found 2 of the 3 heaters are operating normally. The blower motor needs replaced and the speed turned up. The fusible link on heater #3 is dead and will need replaced under warranty if part is available. Returned 12/8/25 complaint smell coming from furnace, Daniel removed damaged insulation from duct work and installed new blower motor and adjusted speeds. System appears to be operating normally at this time. Complaint 12/12/25 Daniel spoke to customer about smell coming from furnace again told customer to turn the blower on and monitor system operation. 12/13/25 Removed limit to try to track down a replacement. Also determined the cause for the burning smell is most likely the blower board failing. 12/26/25 Replaced limit and blower relay. All 3 heaters are operating normally and the blower is coming on and going off as needed. System is operating normally at this time.
2025 PCSA AC Check Up Prepaid AC Maintenance Air Conditioning Repair
2025 PCSA AC Check Up Renewal AC Maintenance Air Conditioning Repair
2025 PCSA AC Check Up Prepaid AC Maintenance
Air Conditioning Repair Vienna AC Maintenance PCSA 2025 a/c check up renewal
2025 PCSA AC Check Up Prepaid AC Maintenance
2025 PCSA AC Check Up Prepaid AC Maintenance
2025 PCSA AC Check Up Prepaid AC Maintenance
AC Check up on both systems Check system operation, flushed drains and checked refrigerant levels. Added 410a to upstairs system
Completed heating maintenance, cleaned flame sensors and drains, replaced filters, checked system operation and found no issues, checked for gas leaks and found none, made sure both systems are working properly Both systems are heating at this time
Responded to no-heat call on Ruud R95PA1002521MSA gas furnace in Vienna, IL during routine maintenance inspection. Diagnostic testing revealed restricted condensate drain line and failed condensate safety switch, causing system lockout. Cleared blockage with compressed nitrogen, cleaned condensate trap assembly, and tested float operation. Also identified failing flame sensor reading 0.6μA. Cleaned and tested sensor, now showing proper 3.2μA signal. Completed full system check with combustion analysis showing 94.8% efficiency. All operations restored to manufacturer specifications.