130 S. DIVISION ST
Carterville, IL 62918
618-985-2502

Local Reviews
for west frankfort, il

Rated 5.0 out of 5 stars based on 50 customer reviews

Always Excellent Service

True professional. Answers all my questions.


Response from Charlie's Air Conditioning & Heating:

Thank you for being a customer!

  • Overall Experience
  • Quality
  • Price
  • Convenience

Excellent service

  • Overall Experience
  • Quality
  • Price
  • Convenience

Great service

  • Overall Experience
  • Quality
  • Price
  • Convenience

Phenomenal service!!

Shawn is extremely knowledgeable, courteous, helpful and explains all facets or aspects of the routine service call. He is a GEM!!!!!!

  • Overall Experience
  • Quality
  • Price
  • Convenience

Great service

Good service. Would recommend.

  • Overall Experience
  • Quality
  • Price
  • Convenience

Best company around

Always feel happy and confident that the system has been thoroughly checked and maintained by the Best company out there! Thank you so much

  • Overall Experience
  • Quality
  • Price
  • Convenience

Good advice! No try at a quick sale.

I respect his advice and he was very helpful.

  • Overall Experience
  • Quality
  • Price
  • Convenience

Much appreciated

Always excellent!

  • Overall Experience
  • Quality
  • Price
  • Convenience

Great as always

The service we’ve come to expect


Response from Charlie's Air Conditioning & Heating:

We appreciate your business!

  • Overall Experience
  • Quality
  • Price
  • Convenience

Did a great job


Response from Charlie's Air Conditioning & Heating:

Thank you for being a Customer!

  • Overall Experience
  • Quality
  • Price
  • Convenience

Excellent!! Surpasses Excellent!

Shawn is REMARKABLE!! he is always always always very prompt, courteous, neat, clean and ensures he does not affect my work from home capabilities with loud disturbances. Shawn is phenomenal

  • Overall Experience
  • Quality
  • Price
  • Convenience

Great company

Such comfort in knowing my HVAC system is in tiptop shape and ready to go for winter. Many Thanks to Shawn and Charlie’s staff.

  • Overall Experience
  • Quality
  • Price
  • Convenience

Great Service as Always!

Much appreciate the attention to quality and willingness to provide explanations

  • Overall Experience
  • Quality
  • Price
  • Convenience

Quality as Usual

As always Shawn was good at listening and being thorough in his diagnosis. Excellent!

  • Overall Experience
  • Quality
  • Price
  • Convenience

Friendly and professional

Helpful

  • Overall Experience
  • Quality
  • Price
  • Convenience

Job Locations
for west frankfort, il

Daniel B.

Daniel B. Job Checkin

2024 PSCA Heating Check Up Free W. new Install Heating Maintenance


Gerson C.

Gerson C. Job Checkin

Furnace Repair Johnston City 2024 PSCA Heating Check Up Renewal Heating Maintenance Completed Dual Fuel maintenance, cleaned flame sensor, burners, and drain, used filters in utility room to replace old ones, checked system operation, furnace is running well, found gas valve not converted to LP from previous repair, converted gas valve to LP and found no other issues, heat pump is running well but noisy, compressor is the source of the noise, this has been known for a while, recommended to customer to replace compressor before warranty expires. Will need to give customer a quote for a new compressor under parts warranty System is heating at this time


Daniel B.

Daniel B. Job Checkin

2024 PCSA Heating Check Up Renewal Heating Maintenance


Gerson C.

Gerson C. Job Checkin

Furnace Repair HVAC Service 2024 PCSA Heating Check Up Prepaid Heating Maintenance Completed heating maintenance, cleaned flame sensor and drain, filter is provided by customer, checked system operation and found no issues, checked for gas leaks and found none, made sure system is working properly System is heating at this time


Daniel B.

Daniel B. Job Checkin

Heating Repair 2024 PSCA Heating Check Up Renewal Heating Maintenance


Daniel B.

Daniel B. Job Checkin

2024 PSCA AC Check Up Renewal AC maintenance


Gerson C.

Gerson C. Job Checkin

Upon arrival evaporator coil was frozen up, found unit low on gas, charged unit with a pound of gas, system may have an airflow problem, will return soon to double check airflow and charge 9/3-closing call, no further issues reported


Daniel B.

Daniel B. Job Checkin

Air Conditioning Repair AC Service West Frankfort No AC


Shawn C.

Shawn C. Job Checkin

Air Conditioning Repair AC Service Complaint no cool Found micro power guard filter to restricted for unit to operate properly. Replaced with 20x25x1 disposable pleated. Superheat went from nil to 27 degrees. Verified cooling operation.


Daniel B.

Daniel B. Job Checkin

Reattach refrigerant lines, high voltage wiring, low voltage wiring and drain, recharge unit (if necessary), test operation ***refrigerant part of quote is only if unit was not pumped down, if it has refrigerant that charge will be adjusted Homeowner will get grade where they want it and we will put a pad down on that 1 year warranty on all work done


Pete F.

Pete F. Job Checkin

Quote for air conditioner install


Gerson C.

Gerson C. Job Checkin

AC Maintenance PCSA 2024 AC Check Up Renewal Completed cooling maintenance, cleaned coil, flushed drain, filter is provided by customer, checked system operation and found no issues, made sure system is working properly System is cooling at this time


Daniel B.

Daniel B. Job Checkin

AC damaged by tree Air Conditioning Repair


Daniel B.

Daniel B. Job Checkin

Air Conditioning Repair AC Tune Up No AC


Justin T.

Justin T. Job Checkin

AC Maintenance PCSA 2024 AC Check Up Renewal. System is cooling efficiently at this time, outdoor condenser is clean, filter is replaced and drain is flushed.