130 S. DIVISION ST
Carterville, IL 62918
618-985-2502

Local Reviews
for west frankfort, il

Rated 5.0 out of 5 stars based on 49 customer reviews

Excellent service

  • Overall Experience
  • Quality
  • Price
  • Convenience

Great service

  • Overall Experience
  • Quality
  • Price
  • Convenience

Phenomenal service!!

Shawn is extremely knowledgeable, courteous, helpful and explains all facets or aspects of the routine service call. He is a GEM!!!!!!

  • Overall Experience
  • Quality
  • Price
  • Convenience

Great service

Good service. Would recommend.

  • Overall Experience
  • Quality
  • Price
  • Convenience

Best company around

Always feel happy and confident that the system has been thoroughly checked and maintained by the Best company out there! Thank you so much

  • Overall Experience
  • Quality
  • Price
  • Convenience

Good advice! No try at a quick sale.

I respect his advice and he was very helpful.

  • Overall Experience
  • Quality
  • Price
  • Convenience

Much appreciated

Always excellent!

  • Overall Experience
  • Quality
  • Price
  • Convenience

Great as always

The service we’ve come to expect


Response from Charlie's Air Conditioning & Heating:

We appreciate your business!

  • Overall Experience
  • Quality
  • Price
  • Convenience

Did a great job


Response from Charlie's Air Conditioning & Heating:

Thank you for being a Customer!

  • Overall Experience
  • Quality
  • Price
  • Convenience

Excellent!! Surpasses Excellent!

Shawn is REMARKABLE!! he is always always always very prompt, courteous, neat, clean and ensures he does not affect my work from home capabilities with loud disturbances. Shawn is phenomenal

  • Overall Experience
  • Quality
  • Price
  • Convenience

Great company

Such comfort in knowing my HVAC system is in tiptop shape and ready to go for winter. Many Thanks to Shawn and Charlie’s staff.

  • Overall Experience
  • Quality
  • Price
  • Convenience

Great Service as Always!

Much appreciate the attention to quality and willingness to provide explanations

  • Overall Experience
  • Quality
  • Price
  • Convenience

Quality as Usual

As always Shawn was good at listening and being thorough in his diagnosis. Excellent!

  • Overall Experience
  • Quality
  • Price
  • Convenience

Friendly and professional

Helpful

  • Overall Experience
  • Quality
  • Price
  • Convenience

Great service

They always do a good job. Zero complaints about any of their workers and they do quality work!

  • Overall Experience
  • Quality
  • Price
  • Convenience

Job Locations
for west frankfort, il

Gerson C.

Gerson C. Job Checkin

2024 PSCA AC Check Up Renewal AC Maintenance Completed cooling maintenance, cleaned coil, drain was clogged, pressurize drain and flushed a gallon of water, replaced filter, checked system operation and found no issues, made sure system is working properly System is cooling at this time


Gerson C.

Gerson C. Job Checkin

AC Maintenance PCSA 2024 AC Check Up Prepaid Completed cooling maintenance, cleaned coil, flushed drain, replaced filter, checked system operation and found no issues, made sure system is working properly System is cooling at this time


Gerson C.

Gerson C. Job Checkin

Completed cooling maintenance, cleaned coil, flushed drain, replaced filter, cleaned system operation and found no issues, made sure system is working properly System is cooling at this time


Shawn C.

Shawn C. Job Checkin

2024 PCSA AC Check Up Prepaid AC Maintenance Operation is good, replaced filter, flushed condensate drain, cleaned condenser coil.


Shawn C.

Shawn C. Job Checkin

AC Maintenance HVAC Service Cooling Repair


Shawn C.

Shawn C. Job Checkin

AC Maintenance PCSA 2024 AC Check Up Prepaid Line temp and coil temp above freezing but regularly run low due to modular home furnace. Customers have been advised to leave vents open and keep filters changed regularly as they have been, due to little margin for airflow restriction. Filters clean, flushed drain, cleaned outdoor coil. Operation is good.


Shawn C.

Shawn C. Job Checkin

Ac check

Ac check

Pete F.

Pete F. Job Checkin

Pricing for AC replacement


Pete F.

Pete F. Job Checkin

AC replacement Estimate HVAC Estimate

AC replacement Estimate
HVAC Estimate

Daniel B.

Daniel B. Job Checkin

2024 PSCA AC Check Up Prepaid AC Maintenance


Daniel B.

Daniel B. Job Checkin

This system is ready to keep this house nice and cool this summer.

This system is ready to keep this house nice and cool this summer.

Justin T.

Justin T. Job Checkin

AC Maintenance PCSA 2024 AC Only Check Up Renewal


Shawn C.

Shawn C. Job Checkin

2024 PSCA AC Check Up Prepaid AC Maintenance Operations checks good, cleaned unit and left filter behind I was going to suggest replacing condenser fan motor while still under warranty but it actually isn’t up til 2026. The furnace warranty is up however this year. The fan motor can wait a couple more years


Shawn C.

Shawn C. Job Checkin

AC check

AC check

Shawn C.

Shawn C. Job Checkin

2024 PCSA AC Check Up Renewal AC Maintenance Cleaned coil, filter was clean upon inspection. Put deodorizer on indoor coil.