130 S. DIVISION ST
Carterville, IL 62918
618-985-2502

Local Reviews
for west frankfort, il

Rated 5.0 out of 5 stars based on 11 customer reviews

GREAT service

I have found a home with Charlie’s. Everyone is kind, prompt and professional. I have peace of mind that my system is properly maintained, and that IF something goes wrong, Charlie’s is only a phone call away.

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Great service!

Charlie's heating and air conditioning is fantastic. And Steve did a great job!

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Great service. Very professional, knowledgeable, and friendly.

Shawn was our technician. Very thorough, knowledgeable and friendly.

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Great service , very professional and a pleasure to talk to

Steve was great

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Awesome job Great service from a really nice guy

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Great Service

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Great

Excellent was quick efficient know what he was doing and nice

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Great service with an awesome price

Steve was great. Very professional and friendly. Also kept his distance and wore his mask properly at all times

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Great service and easy to schedule

Guy who came very knowledgeable and nice. Cost very reasonable

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Job Locations
for west frankfort, il

Phil P.

Phil P. Job Checkin

PCSA 2021 heating maintenance prepaid . Cleaned sensor vacuumed drain needs quote on duct & drain.


Daniel B.

Daniel B. Job Checkin

PCSA 2021 RENEWAL - Heating Check Up Control board was free of codes. Everything was clean and checked out well. System is operating normally at this time.


Pete F.

Pete F. Job Checkin

Quote for new York 3 ton 16 SEER heat pump and air handler


Phil P.

Phil P. Job Checkin

Complaint a/c not cooling .replaced duel capacitor. Checked R-22 ref.


Phil P.

Phil P. Job Checkin

Trane heat pump not operating properly . Compressor won’t start ref. Not burnt.


Phil P.

Phil P. Job Checkin

Parts until 2023 selling home. Topped of charge


Steve R.

Steve R. Job Checkin

Complaint a/c not shutting off after reaching temperature. Unit would not shut off u til it was a full degree lower than setpoint. Replaced thermostat, changed minimum run time to 2 mins, stage rate to 5. Tested it 3 times, shutting off properly, Carol will monitor and let us know if it’s better


Phil P.

Phil P. Job Checkin

NO AC. Replaced duel capacitor. Tstat issues,duct work fall down. Will wait on duct, and tstat.


Daniel B.

Daniel B. Job Checkin

AC Maintenance 2021 Spring AC PCSA Check Up Blower capacitor was getting weak and needed replaced. Contactor on outdoor coil was getting worn and needed replaced. Blower relay may need replaced In the future. Everything else was clean and checked out well. System is operating normally at this time.


Shawn C.

Shawn C. Job Checkin

Ac Maintenance Renewal


Steve R.

Steve R. Job Checkin

Inspect all 3 rooftop units. Washed all 3 condensers, replaced fan capacitor on front dining unit, added 3 lbs 410a to kitchen unit. Need to return next monday with 3-16x20x2 filters, 2-16x25x2 filters, and check gas on kitchen unit. Also need to work up price for regular maintenance Returned 8/2, replaced filters, found breaker to south unit off, turned on.


Phil P.

Phil P. Job Checkin

Change out coil. Aluminum A/coil replaced


Steve R.

Steve R. Job Checkin

Waiting on coil to come in to replace. Unit needs freon Gassed up unit


Steve R.

Steve R. Job Checkin

AC Maintenance Prepaid flushed drain, cleaned furnace, washed condenser, checked charge inspected all electrical system is cooling Inducer very loud, furnace hasn’t operated properly. Need to price inducer and have Steve come out for fall inspection


Shawn C.

Shawn C. Job Checkin

Complaint not cooling Confirmed leak in indoor coil Needs replaced under warranty Equip info in system Added 3lbs plus an extra half pound to compensate for leak