130 S. DIVISION ST
Carterville, IL 62918
618-985-2502

Local Reviews
for west frankfort, il

Rated 5.0 out of 5 stars based on 23 customer reviews

Great service, great price

Phil came out and serviced my central air unit, very nice and friendly. Explained everything in detail to me, couldn’t ask for better service. I would highly recommend Charles Air Conditioning & Heating to anyone.

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Well Done!

As usual all was done well by our tech. He fixed the problem and was neat and orderly as well

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Excellent service

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Great service

Shawn from Charlie's Heating and Air was very courteous, professional, and knowledgeable.

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Great Service

Great service

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My Favorite Service Company!

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Great service

Contacted Charlie's once through e-mail and once by phone. Was told it would be 12:30 before we'd see a technician. It was much sooner! The technician asked a couple of questions and went to work! Our central air unit was fixed within 15 minutes! Knowledgeable, friendly, quick service---even with warranties!

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Top notch!

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Great service!!

Fantastic

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Pastor

Have really appreciated the work that has been done for the church. Phil has been great to work with. Thorough and informative

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Great work

Everything went well

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Very helpful and friendly service

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GREAT service

I have found a home with Charlie’s. Everyone is kind, prompt and professional. I have peace of mind that my system is properly maintained, and that IF something goes wrong, Charlie’s is only a phone call away.

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Great service!

Charlie's heating and air conditioning is fantastic. And Steve did a great job!

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Job Locations
for west frankfort, il

Phil P.

Phil P. Job Checkin

1 Time AC Check Up. Took all panels off condenser washed out .New filter. Capacitor has no size on it, look up and add to history.


Phil P.

Phil P. Job Checkin

PCSA 2022 a/c check up free w/ install . Replaced blower capacitor, blew out drain. Washed condenser ,new filter


Shawn C.

Shawn C. Job Checkin

Gave some ballpark estimates for new equipment, cleaned minisplit filters, found where noise was coming from, cleaned condenser coils. Customer wasn’t really looking for a full maintenance just had some questions. I charged by the hour. Both units operating at this time


Daniel B.

Daniel B. Job Checkin

Fix sweating pipe above ceiling. Sealed duct joints where air was leaking with duct seal and installed grill to hide access hole in the ceiling. Was not able to detect anymore air loss.


Phil P.

Phil P. Job Checkin

Upstairs unit not working - Stat blank. Unit 9A seized up blower mtr. Need cpvc coupler & 1 or 2 motors , will quote. Motor and capacitor installed


Phil P.

Phil P. Job Checkin

PCSA 2022 a/c check up prepaid . Completed Spring Pm unit in good order


Phil P.

Phil P. Job Checkin

PCSA 2022 a/c check up prepaid . Completed Spring Pm unit in good order


Shawn C.

Shawn C. Job Checkin

Replaced bad dual run capacitor reading 26 out of 40 mfd on herm side All other checks good


Steve R.

Steve R. Job Checkin

Drain line backed up, cut drain, vacuumed and flushed AC drain, furnace drain and humidifier drain. Cleaned up as much water as I could off the floor, system is draining perfectly


Shawn C.

Shawn C. Job Checkin

Water issue Seemed like an installation issue, water being sucked out of secondary drain hole and back through black cover, system has never had to make up 6 degrees before, so the problem has just now showed itself, thermostat has determined TESP is way too high. This may cause future issues. Steve is coming back Tuesday to check static and duct 7/5 after going over static reading and duct measurement with Steve it appears this system needs more return air. If you call Mrs. Conaway we can set it up for Pete to give an estimate on adding a return


Shawn C.

Shawn C. Job Checkin

PCSA 2022 RENEWAL - AC Check Up Replaced bad dual capacitor and filter


Phil P.

Phil P. Job Checkin

Outside unit not coming on - Stat says Indoor Communication Fault. Ordering indoor A/H board, and getting tech support. Board replaced. Unit cycles on and off as intended


Phil P.

Phil P. Job Checkin

PCSA 2022 RENEWAL - AC Check Up


Steve R.

Steve R. Job Checkin

Do 1 Time AC Clean and Check. Completed Spring Pm unit in good order


Shawn C.

Shawn C. Job Checkin

PCSA 2022 a/c check up renewal. Replaced filter All checks are good