Daniel was amazing! So friendly! He knew exactly what was wrong and fixed it! Seriously, best worker I have met there!
Overall Experience
Quality
Price
Convenience
Complaint Heat still having issues. Condensation hose coming from inducer motor had created a trap due to being pushed upwards by another hose. Water was building up and tripping a pressure switch. Replaced hose With longer hose and verified operation of system.
Complaint No Heat & 2022 PCSA Heat Check Up Free w/ Install Drain line was clogged on inducer. Moved drain line. Drain line coming off pan may need to be replaced. Customers will monitor for any changes in operation. Everything else was clean and checked out well. System is operating normally at this time.
Complaint drain pan overflowing. Cause of the issue was old drain line wasn’t flowing. Ran new drain line towards the road and attached it to the system.
PCSA 2022 AC Check Up Prepaid . Completed Spring Pm unit in good order.
Replaced board and sensor, unit cooling st this time
Quote to install new 3 ton 16 SEER York Heat pump and ductwork
2021 Fall Check Up PCSA Renew Inducer capacitor was getting weak after being replaced a year ago. Replaced capacitor under warranty. Everything else was clean and checked out well. System is operating normally at this time.
Cause of the issue was bad thermostat which was causing a short in the control board of the furnace. Replaced thermostat. Inducer motor is a little loud on furnace and contactor was getting very worn out on outdoor coil. Recommend customer monitors operation and repair as needed. System is operating normally at this time.
PCSA 2021 AC Check Up Free w/ Install Complaint was customer turned on a/c over the weekend and outside unit didn't come on No cool, found low voltage wired incorrectly. Fixed connections, cleaned drains, inspected electrical, checked charge. System is cooling well, performed 2021 spring maintenance
Filter changed first of every month by Melanie Replaced inducer cap that was half its rating and leaking oil All other checks good