Since I am inexperienced in the insurance claim process, I was hesitant to file a claim for a two year old loss from previously unfound damage. The knowledge and experience of Stephen Lippy made the claims process a breeze. Stephen’s customer service is second to none. He answered all of my questions and put my mind at ease during this complicated process. Stephen proved himself as someone who can be trusted. He always under promised and over delivered on his word. My insurance company originally cut off negotiations around $14,000. Stephen was able to renegotiate with my insurance company for a final settlement of over $27,000! I hope I never have another claim but if I do my first call will be to Stephen Lippy.