My service agent is always patient, informative and friendly, not to mention, knowledgeable. I appreciate the excellent service I receive anytime he answers my call!
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Came home to no hot water. Called Hart for a service call. Was unhappy with the operator I didn’t feel she was helpful. She told me a service tech would be there in four hours I said that’s unacceptable I want some sort of an ETA. Shortly after hanging up with her the service tech called me and said that he would be there in about an hour and a half and I said thank you that’s fine I just needed to know some sort of ETA. I don’t think that’s an unreasonable request. He also called when he was enroute to my home. I was frustrated and angry & I took it out on him. But I did apologize. When he got there he explained everything to me, was patient, and fixed the problem. He was very good & very nice.
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Everyone I dealt with at Hart Home Comfort was helpful, pleasant and honest. The service was excellent and everything is working to perfection. Thank you.
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The guys did a great job. They were professional, and kind. They explained everything that they were doing, and also answer any questions that I had. They made me feel comfortable that they knew what they were doing. I would recommend anybody to use them.
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The guys did a great job. They were professional they were kind. They explained everything they asked if I had any questions. Everything went smooth I have no complaints whatsoever.
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