1179 Boston Post Road
Westbrook, CT 06498
(860) 399-6218

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Local Reviews
for old lyme, ct

Rated 5.0 out of 5 stars based on 58 customer reviews

Great Service, very knowledgeable and personable

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Fantastic

Prompt, nice and helpful. What more could you ask for!

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Fast service & courteous like no others!

Tech was excellent!!!

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Fantastic service

Thank you for the prompt service!!! Vidal was wonderful to work with! Well knowledgeable and very helpful. He is welcome, always to our house. Jeff Hackett 27-1 McCurdy rd. Old Lyme

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Professional, Friendly, and Very Knowledgeable

We had a 50 gallon Heat-Flo indirect water heater installed today by Vidal and Matt. They arrived on time, explained exactly what was being done, and were friendly. Vidal gave updates along the way and walked me through all the details and things to periodocally check. They even went above and beyond and insulated my pipes and helped connect wiring for a new smart thermostat. I would highly recommend Vidal, Matt, and Wilcox Energy. Thank you.

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Great service

Vidal was prompt to arrive for the service - the time frame was 10-12, and he arrived at 11. He quickly identified the reason our fan was not blowing for our heat, and was able to replace the part. He couldn’t be more thrilled to have our heat working since the temps are dropping to the 30s at night.

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Fabulous service!!

Jared and Kurtis came promptly for our annual tune-up. Extremely polite and professional. Double checked all equipment at my request. Great experience.

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A very satisfied customer for many, many years!

In all the years that I have been a customer at Wilcox Fuel, never have I been disappointed. Every person who has come to the house, and every person I have had contact with at the office has been so very competent and pleasant . Whatever you are doing to make that happen, keep it up.

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Jared was very nice and professional.

Jared was very nice and professional and was actually early for the appointment!

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Great job!

Thank you Wilcox for bringing our 1700s house into the 21st century with heat and AC! Much appreciation to the team Roy, Jared, V, and of course Matt for bringing it all together.

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Great Sunday Morning Emergency Service!

Great service! Woke up to the boiler not working on a Sunday morning and he was over within an hour to fix it. Had it up and running very quickly. Thank you!

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Great service!

Wilcox has been out oil company for four years since we moved from Oregon. They’re friendly, honest and dependable.

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Very nice and helpful

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Great Service

Both guys that came to the house were very professional and proficient! They were very clean and courteous. It’s nice to see the same faces .

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Job Locations
for old lyme, ct

Jared Z.

Jared Z. Job Checkin

Tune up, Tstat install


Roy G.

Roy G. Job Checkin

Replace problem thermostat on first floor


Roy G.

Roy G. Job Checkin

Fix issue with oil fired furnace


Jared Z.

Jared Z. Job Checkin

Fireplace restart


Jared Z.

Jared Z. Job Checkin

Pilot relight, check fireplace


Vidal V.

Vidal V. Job Checkin

No heat 2 zones thermopride furnace


Vidal V.

Vidal V. Job Checkin

Install new in-direct heat -flo hot water heater


Vidal V.

Vidal V. Job Checkin

No heat thermopride furnace


Jared Z.

Jared Z. Job Checkin

Boiler install


Matthew O.

Matthew O. Job Checkin

Buderus tuneup


Roy G.

Roy G. Job Checkin

Installation of high efficiency Veissmann propane fired boiler.


Vidal V.

Vidal V. Job Checkin

No heat 2nd floor. First company air handler.


Jared Z.

Jared Z. Job Checkin

Boiler tune up


Matthew O.

Matthew O. Job Checkin

New-Mac furnace tuneup


Jared Z.

Jared Z. Job Checkin

Williamson tune up