Roy had a great personality and very communicative throughout the service call. He was able to orchestrate the appropriate people in a short time frame to fix the issue. Thank you for all that you and the team did.
Jared was very personable, knowledgeable and professional. We appreciated him taking the time to educate us in a very easy to understand manner which illustrated his knowledge of the product.
I had someone at my home within an hour of calling for service. Jared determined the issue and ran back to Westbrook for the part he needed and came right back. Problem was solved as soon as part was replaced.
Was in a pinch and the team at Wilcox went above and beyond for us today!
Your agent cleaned and vacuumed the furnace. He also replaced its air filter. He checked the furnace for any possible future problems. He reported the furnace efficiency rate as 87.6. He was polite and gave lucid explanations of what he was doing.
Jared is very pleasant and professional and he resolved our problem quickly.
Both gentlemen that came over were professional, transparent, helpful and knowledgeable! We’ll done
Jared installed two new thermostats today. He was efficient, neat, careful and thorough. Hr quickly installed each, then explained how each thermostat works vs the old ones. Excellent work!
Excellent service highly recommend!
After being a long-time customer of another local oil company I made the switch to Wilcox because they quoted the install of a new boiler and water heater significantly below the cost from my original supplier. I just had the boiler replacement done and the service was quick, clean and the entire staff was super friendly. Glad I made the switch.
Arrived on time and were able to determine our problem quickly and do the repair. Both service techs were very friendly and pleasant to have in our home.
No power to Buderus Boiler. Eversource and Electrician resolved issue.
Fireplace service call
Replaced pilot assembly on propane fireplace
Propane fill plus fire up units
Buderus Oil boiler tuneup
Oil furnace tuneup
Ruud gas furnace tuneup
Fireplace and furnace tune up
Resolve issue with Buderus wall hung propane boiler.
Columbia Oil-Fired Boiler Tune-up
Install 2 thermostats
Utica boiler tuneup
Gas furnace tuneup