1179 Boston Post Road
Westbrook, CT 06498
(860) 399-6218

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Local Reviews
for old saybrook, ct

Rated 5.0 out of 5 stars based on 240 customer reviews

Great service from knowledgeable technicians

Both Amar and Roger arrived on time and provided inspections of both the oil boiler system and mini split system. They were thorrough and offered suggestions for efficient operation of the HVAC system.

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An unresolvable problem finally found its match- Kurtis!

Kurtis is the most thorough technician I’ve ever encountered. We’ve had repeated repair attempts to determine the cause of a leak in a condenser pump. Kurtis looked at the problem from every angle, tried various remedies & refused to give up on finding the root cause. He radiates a sense of curiosity. He finally discovered what the problem was, requiring a new pump, and fixed it all on the same day. Kurtis is a real asset to the Wilcox Company.

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Boiler service

Omar Was polite, friendly And cared about the service of my boiler It’s refreshing to see that there’s young people out there. They care about the trades.

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Excellent service

Amar was very polite. He explained what he’d done, what still needed to be done, and cleaned everything up when he was finished. Thank you!

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Very satisfied!

Wilcox is an outstanding company with a personable and very competent work force. I have never been disappointed, and have been a decade-long customer.

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Wonderful Service

Professional, on time, friendly!!

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Excellent Service!

Very thorough job on both furnace and fireplace. Excellent technician. On time and clean! Good job Curtis!

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Excellent Service

Quickly isolated issue, fixed the problem and explained everything clearly. Pleasure to work with.

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Excellent Same-Day Service!

Jason was polite, professional and respectful! He was a very knowledgeable technician and we appreciated his thoroughness on the repair of our A/C.

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Excellent Service!

Fabulous service! Fabulous person! Thorough and so committed to fixing the issue at hand! I will always ask for Curtis!!!!!!

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Great service!

Peyton arrived promptly at the scheduled appointment time. He was pleasant and courteous. He performed the air conditioning system check and changed the filter as required. Peyton clearly communicated his findings to me. Professional job!

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Prompt and excellent service!

Jason was fabulous. Very attentive, knowledgeable and quick.

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Top notch service tech

Our service tech Peyton is efficient, thorough, knowledgeable and friendly 4 qualities that are essential for any service oriented business. He has serviced our home on many occasions and we are always pleased with his work when he is done.

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Excellent service!

Kurtis was wonderful. He diligently researched and fixed a nagging issue with the furnace, as well as explaining what he was doing with the AC tuneup. He is exceptionally thorough. Wilcox has excellent service.

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Excellent

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Job Locations
for old saybrook, ct

Kurtis I.

Kurtis I. Job Checkin

condensate pump


Amar M.

Amar M. Job Checkin

Annual tune


Amar M.

Amar M. Job Checkin

Annual tune up


Amar M.

Amar M. Job Checkin

Annual heat tune up


Amar M.

Amar M. Job Checkin

Annual tune up


Amar M.

Amar M. Job Checkin

Annual heat tune up


Amar M.

Amar M. Job Checkin

Annual heat time up


Amar M.

Amar M. Job Checkin

Annual heat tune up+ 2 high vents +expansion tank+ relief valve


Amar M.

Amar M. Job Checkin

Water heater maintenance- AC maintenance- NG Furnace maintenance


Amar M.

Amar M. Job Checkin

Annual Ac tune up and Annual heat tune up on a thermopride


Roger S.

Roger S. Job Checkin

American standard gas furnace tune up


Kurtis I.

Kurtis I. Job Checkin

ac noise


Amar M.

Amar M. Job Checkin

Annual heat tune up/ blower service


Roger S.

Roger S. Job Checkin

Burnham boiler tune up


Amar M.

Amar M. Job Checkin

Annual heat tune up 3 high vents