1179 Boston Post Road
Westbrook, CT 06498
(860) 399-6218

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Local Reviews
for old saybrook, ct

Rated 5.0 out of 5 stars based on 117 customer reviews

Amazing Customer Service

Roy had a great personality and very communicative throughout the service call. He was able to orchestrate the appropriate people in a short time frame to fix the issue. Thank you for all that you and the team did.

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Great service!

Jared was very personable, knowledgeable and professional. We appreciated him taking the time to educate us in a very easy to understand manner which illustrated his knowledge of the product.

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Great technician

I had someone at my home within an hour of calling for service. Jared determined the issue and ran back to Westbrook for the part he needed and came right back. Problem was solved as soon as part was replaced.

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Amazing service

Was in a pinch and the team at Wilcox went above and beyond for us today!

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Excellent Furnace Service

Your agent cleaned and vacuumed the furnace. He also replaced its air filter. He checked the furnace for any possible future problems. He reported the furnace efficiency rate as 87.6. He was polite and gave lucid explanations of what he was doing.

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Great service. On time. Polite. Clean. Respectful

Easy

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Customer

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Quick service

Jared is very pleasant and professional and he resolved our problem quickly.

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Outstanding service and wonderful men.

Both gentlemen that came over were professional, transparent, helpful and knowledgeable! We’ll done

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Great service

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Excellent work

Jared installed two new thermostats today. He was efficient, neat, careful and thorough. Hr quickly installed each, then explained how each thermostat works vs the old ones. Excellent work!

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Good job. Took time to explain my concerns.

Excellant

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Roy did a fantastic job getting our gas fireplace turned on! Very professional!

Excellent service highly recommend!

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Boiler install

After being a long-time customer of another local oil company I made the switch to Wilcox because they quoted the install of a new boiler and water heater significantly below the cost from my original supplier. I just had the boiler replacement done and the service was quick, clean and the entire staff was super friendly. Glad I made the switch.

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Great service

Arrived on time and were able to determine our problem quickly and do the repair. Both service techs were very friendly and pleasant to have in our home.

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Job Locations
for old saybrook, ct

Roy G.

Roy G. Job Checkin

No power to Buderus Boiler. Eversource and Electrician resolved issue.


Jared Z.

Jared Z. Job Checkin

Fireplace service call


Jared Z.

Jared Z. Job Checkin

Replaced pilot assembly on propane fireplace


Jared Z.

Jared Z. Job Checkin

Propane fill plus fire up units


Matthew O.

Matthew O. Job Checkin

Buderus Oil boiler tuneup


Matthew O.

Matthew O. Job Checkin

Oil furnace tuneup


Matthew O.

Matthew O. Job Checkin

Ruud gas furnace tuneup


Vidal V.

Vidal V. Job Checkin

Fireplace and furnace tune up


Jared Z.

Jared Z. Job Checkin

Water leak


Roy G.

Roy G. Job Checkin

Resolve issue with Buderus wall hung propane boiler.


Erik Z.

Erik Z. Job Checkin

Columbia Oil-Fired Boiler Tune-up

Columbia Oil-Fired Boiler Tune-up

Jared Z.

Jared Z. Job Checkin

Install 2 thermostats


Matthew O.

Matthew O. Job Checkin

Utica boiler tuneup


Matthew O.

Matthew O. Job Checkin

Thermalpride tuneup


Matthew O.

Matthew O. Job Checkin

Gas furnace tuneup