DFW Improved was fantastic! After almost a year of missed commitments, horrible craftsmanship, complete disregard for our design requirements by a gent David McCann with Silvercreek Mill, DFW Improved came in to save what turned into a nightmare cabinet/kitchen remodel. The first visit by the sales rep Amy, the cabinet builder (Larry), all the way through the design selection for colors and tiles we were very impressed and happy. After picking colors, tile, counter tops…. We had the Project manager assigned come to meet us. If you’ve ever wanted to know you were in good hands, contract with DFW and ask for John Jones to be your project manager. John and his crew busted every contractor stereo type out there. He made a plan, stuck to the plan, made sure the work being done was correct and meticulous, went above and beyond to assist with unexpected challenges left over by the original contractors whom walked off the job with 90% of our money, and also earned our trust as a friend. I’ve never given access to my home to anyone when I’m not there, not even my closest friends; within a few weeks John had his own door code. My kitchen was a disaster! Not one cabinet was built to spec to support my new appliances as an example but John we extremely detailed, fixed previous mistakes made, major detail items overlooked and we have an amazing functional kitchen and have our home back together after a very long and painful journey spanning 18 months when most of the first floor was in boxes and we didn’t have a functional kitchen.
