Mario was great and worked hard to make sure we were happy with the work done!
Working with Mario and DFW Improved has spoiled me for future home renovation efforts! Accessibility, transparency, fair pricing, the works. From the bid process to final walk through, I felt like I could ask any questions at any time and no concern was too big or too small. This was our first formal reno and had a lot of rookie questions, I felt like we were taken care of every step of the way. I sincerely want our next project to be with Mario and DFW Improved!
With the help of our project manager Mario, we went from an old 90’s style master bathroom to a stunning new style. Over the course of about 2 months our bathroom went from foundation and studs to completed space with frameless shower. The design and construction staff were all very professional and we will definitely call DFW Improved for our new remodeling project.
Ray was very responsive and checked up on his subs as they worked. He was also very responsive to the couple of issues encountered (there are always some on every job). Overall he and the whole DFW Improved team are a pleasure to work with.
Ray was there to answer all questions and supervised the job from start to finish.
Overall a great experience, they are very knowledgeable, dependable, and easy to work with. DFW Improved completely remodeled our master bath and we could not be more thrilled with the results! They are top notch professionals, our Project Manager Ray Rodriguez was always available to answer my many questions. As well as video call me to make a decision while the crew was onsite, as he knew I would want to, but my schedule wouldn't allow me to be there to help confirm. He was more than willing to accommodate our needs, while driving to meet the project timeline. Anytime we would make a request, Ray worked his magic to make it happen! Highly recommend. Thank you all at DFW Improved, we look forward to calling you for our next remodel project!
Great follow through and communication. Good work as well
DFW Improved and Mario were so awesome and helpful! Everything was on schedule and everyone could not have been more kind and trustworthy, will definitely use them for our next project.
DFW Improved just completed a full remodel of my primary bath – and I am very happy with the results. I chose DFW Improved for two reasons: 1) excellent online reviews and 2) in-house designers with a showroom. Conceptualizing and designing are not my strengths, and since this was my first remodel, I needed experts to guide me. From the first meeting at the home, to the second meeting at their design showroom, the Designers were able to quickly understand what I wanted and what would fit within my budget. While the design capabilities were my primary differentiation in choosing DFW Improved, I will continue to use them in the future because of their very strong project management. The daily communication of the project manager was excellent - I always knew who was coming when, what for, and for how long. They offered great advice when options popped up during the build and were flexible working around some scheduling anomalies that I created. The strong project management made execution a breeze. And if you have read a lot of reviews, you know that seems to be most competitors’ weak point.
DFW Improved recently remodeled our primary bath. From the initial meeting with the Marketing Rep, Kenneth, to the design consultation with Sarah, to the execution of the project via the Project Manager, Ray Rodriguez, we were made to feel extremely comfortable with the whole process. Ray’s daily communication, weekly scheduling projections, and responsiveness were very much appreciated. Ray ensured that every detail was perfect from the beginning to the end. He was there to make recommendations, and guide his crew to achieve our desired results. The quality of work was exceptional and within budget.
My wife, Mona, and I found the people at DFW-Improved to be extremely professional, very helpful, and true to their word. In particular, Gary the initial sales person provided a level of comfort and trust that made us decide to go with this company for our renovation. In addition, Ray Rodriguez, project manager, kept us well informed, provided a schedule of work, and for the most part keep the work running on time. We understood that certain things can (and did) come up that were unavoidable, but we were very happy with the level of work and oversight by Ray. We have had not-so-good-experiences with other remodeling companies and I'm happy to say that our experience with DFW Improved exceeded our expectations. We would recommend them highly to anyone who asked.
The reason I chose DFW Improved is I needed someone to manage a large complex job and negotiate with my insurance company. I couldn’t be more pleased with the process of getting everything approved by insurance and once the project was scheduled they stayed on track with what we agreed to. The completed work looks great! The whole process was easy and pretty hands off from my perspective.
DFW was great at ensuring my entire kitchen was covered and repaired after the TX storms, which was totally unexpected and deeply appreciated. The design aspect of the project was the biggest challenge and can use significant improvement surrounding communication and overall client relations from the design department. This was an ongoing pain point, but fortunately my project manager, Luis, was able to get the solutions and follow up needed for the project to be complete. There were many delays due to sourcing and challenges presented by Covid supply chain issues, but again Luis communicated these delays in real time to level set expectations. While timing wasn’t ideal, I recognize this was out of Luis’ hands, and he went above and beyond to ensure any imperfections were addressed.
Team did a fantastic job on our bathroom remodel.
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