Every part of this process to renovate our bathroom has been easy thanks to DFW Improved. This was our first Reno project ever, and we had heard horror stories from friends who used different companies / independent contractors. We are so grateful to this team for how the bathroom looks (fantastic, clean, updated, just like I hoped)... but we are also so grateful for how DFW Improved handled the work and contract. Carlos, Heath, the design team, the office::: everyone has been so wonderful to work with. They communicate very clearly, and that starts with the in home consult to see what your goals for the space are. DFW Improved keeps their promises and shows up or calls when they say they will. There was not a question of when things will be done or how. The project timeline was made and given to us and they even managed to get things done ahead of scheduling. I felt at ease and trusted them in our home. They kept the space clean and the rest of our home was protected through the process. We got updates and texts consistently from our ONE (always dependable and reliable) project manager, Carlos. Carlos made sure things were getting done, kept us informed, and made sure we were happy. I could text or call our project manager and get a call or text back; I feel like that is super rare and so special to this company. When you hear stories about contractors not showing up, work going on for longer than intended, that makes you anxious to do any renovation. None of that was anything like our experience: our experience with DFW improved was remarkably easy. Makes me ready for the next project for them to do in the suture! I highly recommend them to anyone considering a home improvement project.
