Overall Experience
Quality
Price
Convenience
I’ve been in contact with All Wet for several months prior to the service call, starting with a search to replace a former long standing provider. We had a leak in our basement which I had suspected was due to the irrigation system, but the former provider ignored this claiming the lines were tested. Fast forward to signing up after discussions with a handful of potential successors. From my initial contact with Hussein, to the precision assessment by technician Mario uncovering the source of the leak and identifying other potential system risks, to the thoughtful pricing evaluation by Amanda, and concluding with the final thorough work by Mario with step by step explanations (accommodated my request for his return), this was an exceptional customer experience. First service call, but if this is an indication of what’s to come, I am confident that we made the right choice.
Overall Experience
Quality
Price
Convenience
Great customer service sums up the reason why we are a repeat customer. Christine in the front office is great. Technician today was honest about what we had to do vs what we didn’t have to do in terms of work. This creates a great relationship of trust, making us more likely to come back for more services.
Overall Experience
Quality
Price
Convenience
Overall Experience
Quality
Price
Convenience
Overall Experience
Quality
Price
Convenience
Mario was great and and so nice walking through the programming of my sprinkler.
Overall Experience
Quality
Price
Convenience
Jon Berry provided excellent customer service to me at service address 28 Linden Lane, Chatham, NJ, on Saturday, April 18, 2020.
Overall Experience
Quality
Price
Convenience
Christine provided excellent customer service to me over the phone, Saturday, April 25, 2020.
Overall Experience
Quality
Price
Convenience
Overall Experience
Quality
Price
Convenience
Overall Experience
Quality
Price
Convenience
Install new LED low voltage lights
Spring start-up, irrigation sprinkler turn on. In
Spring start-up, irrigation sprinkler turn on. In Madison NJ
