Randi was very prompt, personable, and professional. She worked quickly and efficiently and explained the function of each apparatus installed. I have used Unlockit in the past and Unlockit has been consistent in their stellar customer service, reasonable prices, and expertise. Even when contacting Unlockit over the phone I have received nothing less than a warm, kind, helpful associate. It was a pleasure speaking with Soan. Happy employees speak volumes. Thank you for another outstanding service experience!
Unlock-It was very easy to work with. They were very flexible and accommodating in scheduling (and rescheduling) my appointment. The technician, Jonathan Arias, arrived on time, worked quickly, and was very courteous. Overall, this was a smooth transaction. Would highly recommend!
Jonathan Arias was excellent! Quick and speedy service & great professionalism!
Jonathan was excellent! Described my options in locks, was very pleasant w excellent customer service skills.
The technician was in and out within an hour! He fixed our glass lobby door when no one else could. Excellent service!
Prompt, professional, easy to schedule and my lock was fixed! Very pleased with this company and would highly recommend. Reasonably priced as well.
I have been using Unlockit of Norcross for about two years with my business and have always been satisfied. This week I purchased and new home and was about to buy all new locks but decided call Unlockit, and today Johnathan came by and re-keyed all of my locks in under a hour and was super professional, even wiped down the doors and made sure all of the extra keys worked before he left. The final bill was $60 less than what it would cost to replace the locks.
Johnathan Arias was prompt, took time to explain what he was doing and made sure we were comfortable with results. He was very knowledgeable and very thorough. His service went beyond excellent to exceptional. It doesn't get any better than that
Today I had a great Technician (Jonathan) provide rekey and door code changes for my new townhome just purchased/closed in Smyrna on September. Jonathan was very focused and answered all of my questions while multi-tasking between the various floor levels to rekey locks. I’ve always had a confidence in the services and technicians on the UnlockIt Team!
Installed an access control system on a swimming pool gate
Installed continuous hinge on side door.
Installed 2 Schlage deadbolts.
Keypad lockout, had to do a factory reset and adjust strike plate
Installed door hinge and edge protectors, and door frame reinforcement to help prevent break-ins.
Installed residential hinge and door edge protectors, and door frame reinforcement to help prevent break-ins.
8 door residential rekey, Delaney handleset.
Fix front door maglock
Rekeyed 2 doors and installed a deadbolt fresh installation and a regular installation passage knob
Service and rekey three-point lock
Replaced latch in Kwikset handleset.
Rekeyed home owners home 4 doors Kiwikset p, 1 key for all doors
Titan door knob lockout