They were so quick to help us out when we had a leak. Every person who has helped us has been beyond helpful and nice!!
Response from Restoration 1 of Charlotte:
Glad we could help Ann. We really appreciate your review.
I absolutely recommend Restoration 1 of Charlotte. BB Stafford was my emergency service rep; he was courteous, knowledgeable, and efficient. The water damage to my home was extensive, and the overall situation very stressful. BB was calm and reassuring. The work and service provided by him, and the other service reps who assisted, was quick and proficient. The overall service I have experienced is bar none. Thank you!
Water damage from plumbing. Water mitigation and repairs to carpet and hardwood
Insulation replacement and carpet cleaning following water damage from roof leak
Moisture check on concrete slab—slab leaking
News cast to discuss frozen pipe prevention and water damage cleanup and restoration
Odor elimination—musty smell in bathroom
Multiple water lines in ceiling burst in different rooms in basement. Removed drywall and insulation. Placed fans and dehumidifiers to dry out remaining moisture.
Sewage line malfunction caused overflow in basement. Sprayed anti-microbial to clean and eliminate any chances for growth in affected areas. Also set equipment to help dissipate the stench from sewage.
Children stopped the drain in bathroom sink and left water running. Water overflowed onto tile floor and seeped into the garage below. Removed vanity and tile in bathroom as well as small section of dry wall in garage. Placed fans and dehumidifiers to eliminate remaining moisture in subfloor and wall studs.
Boat mold scope
Water mitigation and repairs following roof leak
Monitor water job
Job Description:Children stopped the sink in an upstairs bathroom and overflowed onto tile the floor. Water seeped through subfloor and into the garage underneath. Saturated dry wall in garage as well as subfloor between bathroom and garage.