Your company is top notch in customer service ..I just cant seem to get a resolution to my mouse issue and its been months :( I know theyre trying but I feel like if theyre just throwing down traps (which work rarely) that I couldve done that for 10bucks at the dollar store.. The poison isnt working... We are now seeing mice everywhere in the house.. I jave put all food in bins..im bleaching counters and floors.. I guess I'll have to do this on my own... Am I under contract? I do think you have a great company and I would rate you high..but something isnt working