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Overall Experience
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I found my overall experience with J&J to be excellent. Both my agent (Lucas Dartez) and my technician (Jesse Deshazo) were detailed, professional, and thorough. I had a billing problem with the company at first, but Lucas worked quickly with his managers to correct the error, so that ultimately the correct amount would be charged to my card. You can't fault a company that will make things right and adjust quickly. Very good experience!
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I did not have to wait for Mr. Dartez to call and come over. He was prompt, friendly, thorough, and explained what needed to be done in detail. He knew his termites. Would recommend him to anyone having termite issues.
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I would just like to say that I had me with Lucas to discuss some specific issues we were encountering. He had a remedy, and also provided a long term preventative solution, that we put in place. I was very grateful and impressed with our meeting.
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I called and they came out the same day. Reasonably priced.
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Installation of sentricon termite bait stations
Inspection of sentricon termite bait stations
