Larry (J&J technician) arrived later in the afternoon to review my inspection and complete my initial treatment plan. Even though it was a late Friday afternoon, his last stop, and running late due to weather, Larry was polite and positive, and got to work immediately. We walked the property, confirmed what's to be done, and made adjustments where needed. He was organized with his equipment and supplies, and neat and respectful of the property. He began with drilling holes in my lawn and beds around the house & shed. He then dropped baits into them. For my long driveway, he had to bore four holes through the concrete before dropping baits. Larry then began his liquid treatment of my front porch, water line, and left rear & rear entries to the house. Larry finished off by recording and scanning all the bait sensors and tidying everything up before leaving. Thank you for your diligence, working through the rain, and positive experience provided. -Michael