Everything was fine

Geautreaux from Terrytown, LA

Exceptional customer service.

M.C.M. from Terrytown, LA

After getting multiple estimates for a termite contract and mosquito treatment, I went with J&J primarily due to the exceptional customer service I noted while speaking with Will Moten. He worked with me to build a custom plan for my home and accommodated special (above their usual) safety requsts due to my higher COVID-19 risk factors. He went above and beyond to make sure I was satisfied and came to the house on the day of the installation of the termite baits to make sure all went well and that we were all on the same page. The technicians that came out to apply the baits and treatment were courteous, respectful, and involved their supervisor when they had questions to make sure the bait treatments were placed properly and didn't damage any of my stonework around my pool. When I called Will to ask questions, he responded immediately and courteously. My husband and I have had poor experiences with others we've tried to hire to work on our home. I was beginning to wonder if our expectations that hired services to come with common courtesy and professionalism were too high. Not only did Will meet and exceed those expectations, so did each of the 3 technicians and the supervisor that came out. I highly recommend J & J for their services and the professionalism with which they conduct those services.

Termite inspection

Paul from Terrytown, LA

Inspector was really outstanding, and had very good communication skills. He explained the steps for the inspection, and showed how the bait system worked. During the inspection of 28 bait traps he found one that the termites had eaten all of the material. He explained how the termites would return to their colony and spread the chemicals and die. Great job, Thanks

The exterminator was kind, thorough and professional

Paulette from Terrytown, LA

My experience was quite pleasant

Great service

Dee from Terrytown, LA

She really listened to my needs and works to find a solution

Outstanding service, quick response.

NOHSC17 from Terrytown, LA

Great service

Khotard from Terrytown, LA

Donald was very thorough in his inspection and took time to give us recommendations and to educate us on termite types and habits. He is very pleasant to deal with.

Best service around

Mr. Drewes from Terrytown, LA

I contacted J&J Exterminating about an issue one of my neighbors had I was worried it may spread to me within 1 business day I was contacted by one of the representatives well he was able to reassure me of that I was taking proper steps and then set me up with the exact treatment plan that I needed to keep be safe I would recommend J&J to anyone and think they are a wonderful service.