I had a GREAT experience. Cory explained everything and answered all of my questions.
We had a fabulous experience.
So far we've had two great experiences with J&J. One was to set up termite bonding. This time, our electrician sustained a brown recluse spider bite while working in our attic. We called J&J and Corey was able to come out same day and give us a quote, and schedule an attic fog for the next to day. We really appreciate the quick service and solutions J&J was able to provide.
I actually was not sure about ANY exterminating services -- given the problems I have had with two of the very big guys! But Your company changed my mind! How very prompt, courteous, and friendly Corey was on his visit! We only needed one service -- (we are closing on this house tomorrow, and I needed one of those termite inspection notices to take with us) so I was worried that I would need to right away take out a contract! I was very relieved to find that NOT to be the case. But, in fact, I liked your service so much, that I will be contacting your company again in the future anyway-- especially because every year, we usually get hit with a wasp problem. So, I have your number close at hand. I am sure you know that today, especially, there is a gross shortage of good customer service around. So I thank you heartily for showing that it is not gone completely! BRAVO!
I called about a possible termite problem on Monday, and on Tuesday Corey came. He was very friendly, knowledgeable, professional, polite, and helpful. He explained everything to us, answered all of our questions, and offered suggestions. He helped us make a decision that was the best for us, taking into consideration my husband's medical condition. I think you are very blessed to have him as an employee of your company.
When I saw signs of termite intrusion, J&J was my first call. Corey arrived promptly the next morning, thoroughly inspected and explained my termite predicament. The quote he prepared was reasonable as well as offered several choices. Thank you, Corey, for your friendly and professional help!
Will highly recommend J and J to others.
Corey represented your company in an excellent fashion. Bobby, he’s the kind a guy you should definitely keep. You are very lucky to have him!
This is one fine company to do business with, they are very courteous people and good for their word. They gave me a scheduled time to arrive and begin the project, and they showed up with smiles and a awesome price. :) We are well pleased with the overall service and the technicians.