I hope you realize what an amazing employee you have in Albert. He saved your company from a customer who was about to cancel service with your company before I even had my first service. He is the reason for the 5 star review. He and Jennifer came through when scheduling was messed up.
As a company, J&J Exterminating always goes above and beyond to address any needs for our home & property. As the seasons change, so do the pests. It's important to have a service provider that makes adjustments accordingly, if needed as well. Being fairly new (4 years) to "Residential Lake Life", Russell and his team give us peace of mind that allows us the ability to really enjoy our beautiful life and property. My Service Technician, Albert Dauzart, is pleasant, patient, personable and seems to be a great addition to the J&J family. Thank you for providing quality product & service at affordable pricing. Michelle T.
Albert was great to work with. Easy to communicate a meeting time and asked great questions on how best to meet our particular needs. Thanks Albert for caring to provide excellent customer service.
Their customer service is fantastic and they took the time to explain things adequately 10/10 would recommend.
Definitely see the difference in Technicians! Wish I could delete my other review! Summer was amazing I didn’t have to ask her for anything she just done her job! She opened closet doors and cabinets to spray as Ashley (previous tech) did not! I hope everything works this time as I was on the verge of canceling!
Russell Meissner came out this last time and gave excellent customer care. He did not rush through my regular service. While here, he located and addressed a couple of issues I was unaware of, Thankfully. I felt as if my home was his only concern the whole time. Took time to educate and inform me, which is helpful and appreciated. Thank you Russell for the Gold Star treatment.
I was completely satisfied with Russel, Great service
Russell was great! Explained the process and what to expect on his monthly visits. I highly recommend J&J Exterminating and Russell is a 5 star technician.
Ashley Giddings shows up on time and is committed to maintaining our property properly. We previously had another service that we were not seeing results from and being on the lake in Louisiana, was unacceptable. It is rare to find service providers today that still care about their customers and the products they provide, J&J does.