Service request was accolades promptly. Service was completed in a timely manner.
Too focused on up-selling me to replace both my toilets before he even made the repair I requested. That’s customer exploitation not customer service. Did I buy the toilets? Yes I did, so I guess you win. But not a pleasant experience.
He came right away, solved the problem fast, very friendly.
Found slip joint nut on dishwasher tailpiece under kitchen sink to be cracked. Removed broken tailpiece and trap and replace both with new plastic dishwasher tailpiece and trap. Ran water in sink for several minutes to test new piping and everything is in working order at this time.
Drained and removed existing 50 gal power vent heater Installed new Bradford white 50 gal power vent heater Repiped hot and cold as well as exhaust Bled lines and checked for leaks All is complete and in working order
Tech installed a bidet underneathtoilet seat in the common bathroom. Unit and toilet both inspected, properly functioning and leak feee at this time.
Remove toilet seat Install bidet attachment and new flex supply on water Test for leaks - 1 year labor warranty while on site technician informed customer that the shut off valve for the toilet needed to be replaced. Customer authorized repair tech installed new valve there no issues or malfunctions at this time.
Drain and remove existing water heater that is currently having issues staying lit for extended periods of time. Install new 50 gallon Bradford white water heater - repipe vent,hot and cold 1 year parts and labor warranty Removed old unit - installed new heater - installed new gas flex and repiped hot cold water lines to unit and the exhaust- tested no leaks all is complete and in working order
Installed new 50 Powervent as per contract
Tech replaced broken tail piece underneath kitchen sink. One was tested numerous times by feeling sink and letting water drain ensuring that there were no longer leaks and there was sufficient. Technician replaced Kohler shower cartridge. After customer had explained that the shower would drip continuously. Once new Kohler cartridge was installed, shower was tested to ensure that there were no leaks or drips, and everything was functioning properly at this time. Customer explained that the lab sink next to the toilet in the master bedroom had a slow drain. As well as the overflow hose had fallen off of the sink. Tech snaked Lauv sink drain after removing the trap, pop up assembly and trap were cleaned as well. As per the overflow hose it was removed and cleaned before tech applied and adhesive mixture and reinstalled it.
Anthony to give price for system, gas line for grille, and bathroom remodel if possible
100 % customer satisfaction guarantee 100 % performance guarantee Lowest price guarantee 5 year manufacturers parts warranty with 10 years on the heat exchanger 1 year labor warranty by R.A Nichols 3 year membership with R.A Nichols Professional installation All permits and taxes included New Programable thermostat New condensation pump New drain pan and emergency drain pan switch Clean exhaust grill of bird waste Priority maintenance
Technicians drained down old Power vent water heater, cut and removed unit. A new 50 gallon Bradford white power vent hot water heater was out in its place. Transition of PVC exhaust pipe complete as well. System was filled up with water ,and bled of air and turned on, everything is functioning as it should and there are no leaks or malfunctions at this time.
New fill valve installed customer wants to have two new dual flush toilets installed price of 1000 has been given to install both plus a 95$ credit given from fill valve
Replace HVAC system.
Replaced batteries on thermostat
Replace compressor on older r22 magikpack unit. Recover old refrigerant out of the system. Unbraze liquid and vapor side of compressor. Replace compressor. Repipe new compressor and braze joints. Pull vacuum to 400 microns and charge to the correct subcooling and superheat. Collecting 754.00 40% deposit
Collecting 40% deposit 754.00