Professional service and clear explanations given.
Jake was able to figure out our problem and fix our llumbing
Jake Holden and crew was the best service contact my wife and I have "ever" experienced. He performed his service with the utmost efficiency and professional skill. It was as if he was doing this service in his own home. He was friendly, patient and assuring that he would complete his work in a timely fashion with our total satisfaction.
Jake was very courteous and thorough in his explanations of the problem and the repairs that were needed.
The Pelizon technicians are always great. Today Brian fixed our problem in no time. The one negative part of my experience today was the reaction of the receptionist who took my call. I always call Pelizon first. I expect to be treated as a customer who is loyal. Today I felt like I was getting a run around. Never was given an expected time. Although I called at 7:30 am I received no confirmation that someone would be coming. If I’m calling a plumber because I have sewage in my bathtub I don’t really appreciate the option of tomorrow late in the afternoon... This is not what my experience has been in the past. Today could have been the last time I called Pelizon based on this phone experience.
Bryan was very knowledgeable and did a great job.I would recommend him .Thank you !Cherie Shaw
The hot water heater did not have the pilot light on and no hot water for the house. I have turned on the pilot light and got the hot water heater working in the past. This time, I did get the pilot light on and the green status light was blinking and I left the house and came back and the pilot light was not on. I tried a couple of times to get the light on but failed. Next day when Bryan came he got the pilot light on and the heater was working. He showed me another way of getting it to stay on.
I needed a shutoff installed asap for the RO system that feeds the new 48" refrigerator, before the fridge could be installed. I called in the afternoon and Ace Pellizzon was out the very next morning!
Ace Pelizon Plumbing was called out on a water filter issue. Ace Pelizon Plumbing found water filter at incoming service located in the garage. Filter has never been changed or serviced since home owner moved in. Found filter media inside water system for house. Water in lines is gray with pieces of fiber/fabric inside. Ace Pelizon Plumbing will shut water off to water heater and drain/flush tank. Will flush cold water system at this time. Includes disconnecting (2)toilet supply lines and flushing fixtures. Flushing of hot and cold system. This is a best effort attempt to clear as much filtration media from home water system as possible. Replaced hot side supply line on water heater at no additional charge
Ace Pelizon Plumbing will replace the drain piping under the sink from the basket strainer and existing disposal to the existing trap arm from the wall. Will install all new tubular pipe and fittings. Once we cut out the 45 on the dirty arm we saw the line needed to be cabled. We cable line about 25 to 30 feet out and pulled back a bunch of sludge. Showed customer and she agreed to go with the bio line treatment. We connected everything and filled sink a bunch of times with water and rain garbage disposal the same time and everything is draining properly at this time
Ace Pelizon Plumbing will arrive. We will shut off water to three buildings. Once water is shut of ace pelizon will cut out old 1â€ gate valve and replace with new 1â€ ball valve. Will also install new 3/4 fip hose Bibb. Once we we come back we will perform home inspection. Stuff needs to be moved to check some of the plumbing.
Ace Pelizon Plumbing was called out on a sink replacement/swap out of same fixture. Ace Pelizon Plumbing found existing kohler double sink chipping/cracking on corners. Customer had sink replaced and shipped to home by kohler. Customer also had new faucet to install on sink at this time. Ace Pelizon Plumbing shut water off to fixture and remove all existing drain piping and faucet/connections. Will remove existing sink and prep/clean counter top for install of new sink. Ace Pelizon Plumbing will install new faucet and connect original garbage disposal and install new drain piping at this time. Will include install of airgap for dishwasher. Removed existing sink and drain piping. Installed new connection from wall. Removed new sink from packaging and performed a dry fit of sink. ****found sink casting to be irregular at front side of sink. Front of sink bows up in center and is not flat. This sink can not be installed. Informed customer of issue on sink. Emailed photos to customer to
Install new Bradford White Water Heater, 40 gallon natural gas, with all new water and gas hook up material. Tank has a manufacturer warranty against leaking for 6 years, the control parts have a one year warranty and we warranty our labor for one year. Ace Pelizon Plumbing will shut the water off to the house. We will drain, remove and haul away existing water heater. Install new emergency water shut off valve and new pressure expansion tank to protect your new water heater. We will also install a new emergency gas shut off valve with drip leg. Prep area for installation of water heater with new drain pan under the water heater. Install new water heater with new water connections, new emergency gas valve and flex connector, gas drip leg and earthquake strapping. Fill and flush new unit, put in operation and test for leaks. Clean up and haul away all job related debris. Test water heater again for proper operation and set temperature to standard, 120 degree.
Ace Pelizon Plumbing arrived and was show front bathroom. Found toilet and tub backed up. Also the other restroom was backed up. Was shown clean out in front yard but it only goes down stream and not up stream. Clean out is only 3â€ and it appears sewer line is 8â€™ deep. Stoppage is before clean out. Recommend installing a proper clean out so we can go both ways. Only way to clear stoppage is from roof. Could pull toilet but no guaranty that we could clear stoppage from there and itâ€™s not the proper way to clear a mainline Estimate only house needs a proper clean out.
Gave estimate for faucet. Adjusted float on upstairs toilet and turned on faucet shut offs for laundry faucet. Faucet is working and does not want to replace now.
Ace Pelizon plumbing arrived and was shown water heater in hallway. Turned on water to house and found water spraying through wall from hot line inside wall after it leaves water heater. Ace Pelizon shut off hot water to water heater and turned water back on. They have cold water now. Recommendation is remove water heater from closet. Drill hole through floor and reroute hot water line outside of wall will need to crawl under house to reroute. Will then replace water heater with new 40 gallon with all necessary code up grades. Will turn water back on and test for leaks. Work approved by chuck. Customer called me after working for 4.5 hours and decided he did not want to pay that much. So ace Pelizon Plumbing ran new water line from outlet of water heater to under house connecting to old galvanize with a dialectic union. Installed pan and t and p on water heater but did not run lines to outside. Installed new drip leg and gas flex but did not install new gas valve. Installed new wa
Arrived at location and was shown to multiple bathrooms and kitchenettes that have multiple problems. Sloan valves on the toilets look very old and corroded and should be replaced. Also all angle stops are very old and most of them are frozen. We will give customer options to replace all Sloan valves and angle stops. This proposal is to start by replacing two Sloan valves one in the first and second grade room and the other in the kindergarten room. Also for angle stops and one customer supplied faucet in the first and second grade room. We will have to replace spud assembly as well due to corrosion. 4-7-21 Ace Pelizon Plumbing arrived at location and found water shut off in the equipment room so we turn the water off to the building. Once water was off we drain building and removed two Sloan angle stops and valves completely down to toilet spud. We replaced toilets spud Sloan angle stop and all Sloan components. We then installed two customer supplied faucet with four brand new an
Ace Pelizon Plumbing will replace the existing sewer and drain piping under the house for one bathroom including pull and reset of one toilet, one lavy sink, one shower and laundry. Will install with all new ABS pipe and fittings under the house. Will connect to the existing drops from the fixtures above with heavy duty couplings. Will replace shower trap and connect to 3 inch stack under hallway restroom. 5 year warranty
Ace Pelizon Plumbing Arrived at location and found hallway where the laminate hardwood floor was warped. There are no signs of water this building has been re-pipe so all the pipes are above ground inside the walls we checked all walls for water damage but found none. Spoke with customer and they have a video of water dripping out of return for the AC unit. I asked the customer to get a hold of unit 430 because when I knocked nobody answered so I was not able to test anything. Once they arrange the meeting we will come back and flush water upstairs to see if we can duplicate what the customer had seen and figure out why there is water messing up their floor.
Ace Pelizon Plumbing arrived and was shown clean out in backyard on east side of house. Ran camera and found stoppage at 30â€™ cleared stoppage with camera. Broken clay sewer is out next to driveway under front landing Approx 3 feet deep. Ran camera out another 15â€™ and found large root at location next to clean out in driveway. Videoed to next clean out by street and found no problems. First break in sewer excavating under porch and tunneling to break in sewer. Will replace up to 3â€™ of sewer under landing. Will backfill and compact with native soil. Second break in sewer. Ace Pelizon Plumbing Will saw cutting concrete and jackhammering in line with old patch next to clean out in driveway will haul away concrete. Then will excavate down to 3â€™ and cutting out old broken clay and installing new clay. Will cut out existing y in sewer line that is connection both sides of house and replace it also. Once repaired will backfill and compact with native soil. Concrete patch is not
Ace Pelizon Plumbing arrived and was taken up to 3rd floor restroom and ran water in sinks and it started coming up in shower. Will run 1/2 cable down shower in order to clear stoppage. Cabled line and cleared stoppage at approximately 25â€™ out pulled out hair.
Ace Pelizon Plumbing will replace up to 60ft of the existing sewer and drain piping under the house for one kitchen and laundry room connection. Will install with all new ABS pipe and fittings under the house. Will connect to the existing drops from the fixtures above with heavy duty couplings. Will connect to back side of sewer main for front hallway bathroom. 5 year warranty
Ace Pelizon Plumbing was called out on A leak in garage ceiling coming from master bath shower. Ace Pelizon Plumbing found water spot in garage ceiling below where master bath shower is located. Ace Pelizon Plumbing will attempt to diagnose source of shower leak by opening ceiling in garage up to 2x2 to expose plumbing above. Ace Pelizon Plumbing will test shower from drain up to shower head to determine cause/source of water. Found tub drain leaking from compression gasket on drain and leaking down to trap. Will present customer with estimate to replace trap and drain/strainer at this time. Customer approved repair of shower drain. Will return with drain part for fiberglass shower. Completed repair of shower drain replacement and trap. Tested for leaks and found none,