Service and employee A+
The work was done quickly and 1 year guarantee on work was given. The 2 plumbers were polite and clean uniforms. they wore shoe covers and brought their own outdoor mat for front door.
Response from Ace Pelizon Plumbing:
Thank you so much Renee! We are so happy to hear how pleased you were with both of our technicians. We value the trust you have put into our services. We are always striving for a 5 star experience, if there is anything we can do to improve your experience for the future, please feel to let us know. We are here for you anytime you need us next.
Jake was excellent. He was on time and it was nice to have him in our home. Jake fixed our problem and asked if there were any other headaches. And I had one that I was going to skip for now. When Jake looked over that problem, he showed me where the pipe was ready to start leaking. He was able to take care of it for me.
Response from Ace Pelizon Plumbing:
Thank you so much Bob. We are so happy to hear how pleased you were with our technician Jake. We value the trust you have put into our services and we look forward to being there when you need us next.
very personable and very efficient.
Response from Ace Pelizon Plumbing:
Thank you so much Ron. We are so happy to hear how pleased you were with our services. We are here for you anytime you need us next.
Bryan was excellent. He was very thorough, taking time to explain everything he was or had to do. He worked diligently to get the problem fixed. He is also polite, courteous and friendly.
Response from Ace Pelizon Plumbing:
Thank you so much for your kind words Ron. We are so happy to hear how pleased you were with our services and our technician Bryan. Bryan is truly a gem. We are thankful for the opportunity to be able to assist you. We are here for whenever you need us next.
I was thrilled with the work and people that took care of my problem. I was so happy all your employees and how they saw to not damaging any thing, they could have cut my carpet, but were very careful. I'm so glad that I called Pelizon you are as trust worthy as allways.
I'm really happy that you sent this review! When your two technicians arrived they were nothing but professional and and an aire of confidence in there abiltiy to diagnose and correct whatever issue my water heater was having. They explained the issue in detail and in a way that even I could understand. I would strongly recommend that you have these two professionals give presentations to your other tech's on how to represent Pelizon Plumbing correctly! My review on yelp states "I've found my new plumbing company"
quickly resolve my problem, at first moment come to my home and fix it.
Ace Pelizon Plumbing was called out on a leak under kitchen sink.Ace Pelizon Plumbing found leak at the p-trap Ace Pelizon Plumbing will cut out existing p-trap. Will supply & install new ABS rigid union p-trap & will run water to test for proper function. 1 year protection warranty.
Ace Pelizon Plumbing was called out on 2 toilets constantly running. Ace Pelizon Plumbing found that on the first toilet near the entrance has a fill valve that needs replacement. Ace Pelizon Plumbing found that on the 2nd toilet in master bedroom works just fine. Will recommend flapper and new handle for 2nd toilet. Ace Pelizon Plumbing plumbing will shut off water to toilet number 1. Remove and dispose of old fill valve. Prep area and install new fill valve. Ace Pelizon Plumbing will also replace flapper and handle for toilet number 2. Will test for leaks and proper functions.
Ace Pelizon Plumbing was called out on a garbage disposal not working. Ace Pelizon Plumbing found garbage disposal fried due to age and not turning on anymore. (Had for 15 years) Ace Pelizon Plumbing will remove & dispose of existing garbage disposal unit. Will prep area for installation of new unit. Will supply and install new Insinkerator pro-series Badger XP 3/4 horse-power garbage disposal unit. Will install new disposal strainer, new electrical, reconnect to existing waste line, test & adjust for proper function. 1 year protection warranty.
Ace Pelizon Plumbing was called out on backed up restrooms. Ace Pelizon Plumbing found the whole house is backed up. Ace Pelizon Plumbing attempted to clear stoppage from clean out inside of the home located in the hallway closet (no other clean out on property). We attempted to run a different cable which was longer and we were able to clear the line. Ace Pelizon Plumbing ran a camera inspection and the line is clear. We did notice a few separations in the line about 70 feet out towards the street. Since the customer has no clean out outside of the home we recommended installing one.
Ace Pelizon Plumbing was called out on a whole house sewage back up. Ace Pelizon Plumbing found multiple fixtures not draining properly at this time. Walked home and found no visible exterior clean out. Only clean out is between garage sink and washing machine. Ace Pelizon Plumbing will remove sink/washing machine to gain access to 2 inch clean out. Found that this line is holding water. Will attempt to cable and clear stoppage from this point. Will camera inspect line and locate area for clean out install to allow for proper access to sewer for cleaning. Found main line single direction clean out located in front by sprinkler valves. Unable to clear stoppage under house but able to clear stoppage from clean out to street. Pulled roots back from line. Tech had to pull toilet in front bathroom to run 1/2 inch cable through closet flange. Line cleared and draining at this time. Reset hallway bathroom toilet and restored water. Verified flush and function of both toilets. Edified that
Ace Pelizon Plumbing was called out on a Toilet is leaking from the base. Ace Pelizon Plumbing found toilet leaking from base after every flush. Ace Pelizon Plumbing will need to remove toilet and install a new wax ring for toilet and will need reset toile. Ace Pelizon Plumbing will check for proper functions Seal around toilet with 100% water proof silicone and test for leaks.
Ace pelizon plumbing was called out on a kitchen sink installation. Ace pelizon plumbing installed new gooseneck kitchen faucet with sprayer customer supplied material. Ace pelizon plumbing installed kitchen faucet properly checked for leaks removal and disposal of oldfaucet customer satisfied.
Ace Pelizon Plumbing was called out on a multiple plumbing issue call. Ace Pelizon Plumbing found leaking 3/4 galvanized water line leaking in back yard (isolation valve shuts water off to this line). Found summons shower/tub valve dripping, water pressure 120psi at front hose bib. Kohler toilet needs flapper replaced. Found lav sink drain drains slowly - signs of trap leaking previous and will need to be replaced. Ace Pelizon Plumbing will shut water off and replace existing 1 inch pressure regulator at front water service. Ace Pelizon Plumbing will disassemble symmons shower valve to determine model of cartridge Ace Pelizon Plumbing will dig/expose water leak and present options for repair. Cut out 3/4 pvc 90 and installed new pipe and fittings. Restored water and verified no leaks at this time. Set water pressure at 70psi.
Ace Pelizon Plumbing arrived at location and was giving customer options on a fresh water leak coming from garage ceiling. When we were giving options to customer received a phone call and had to leave immediately so the owner was on site as well and she said just email her the estimate for leak detection on Monday
Ace Pelizon Plumbing will excavate up to 10 feet of existing 1/2 inch gas line in side yard that feeds garage living space that was connected to original gas service. Line is approximately 12 inches deep. This is for connection to existing line in ground. Will install up to 10 feet new 1/2 galvanized line in ground and connect to 3/4 shut off valve installed during gas service install to front house. Will pressure test system and verify no leaks at this time. Will restore gas to garage
Ace Pelizon Plumbing arrived and was shown kitchen garbage disposal. Will cut out old disposal and install new disposal and strainer for disposal. Will connect to existing pipes. Was going to give a senior discount but trap needed replaced so I Also replaced trap under sink. And did not give senior discount.
Ace Pelizon Plumbing was called out on a Gas leak/ gas currently shut off by gas company. Ace Pelizon Plumbing found riser of 3/4 gas service corroded and rotten where pipe penetrates the ground. Gas company stated that there was a leak there. Will present estimate for 65ft gas service from meter to stub out from house. Completed gas service from meter to front house connection. Verified and had gas company restore gas to home. Customer approved estimate for gas service. Will schedule and return for install on Monday. $500 deposit collected Excavated riser at house and found a 3/4 x 1/2 x 3/4 tee in ground. The 1/2 inch line goes to garage in back of house where there is a water heater. Informed customer that this connection would be at an additional cost. Installed a tee and shut off valve to isolate back system for future connection. Will create estimate for customer to excavate 1/2 inch gal line in back yard to next fitting and install new line approximately 10 ft. This will nee
Ace Pelizon Plumbing arrived at location and found upstairs toilet leaking into the downstairs bathroom when upstairs toilet is flushed. We tried to turn angle stop off to upstairs toilet and it was frozen so we gave customer options and they chose to replace angle stop and reset toilet. We turned water off to home and drained system. We then remove frozen angle stop and install new quarter turn angle stops with new supply line. We remove toilet and install new wax gasket with flange extension. The tile upstairs is severely offset that is the likely cause of the wax gasket gone that quickly. This is just the tenant but explain to him that we cannot warrantee is called due to offset tile he is going to contact the homeowner and let them known. If toilet happens to leak again next step will be contacting the home owner and have them fix the subfloor and tile before we will be able to reset the toilet
Ace Pelizon Plumbing was called out on a water hammer noise on hot water side for of dual sink closest to door and clogged sink with corroded drain piping. Ace Pelizon Plumbing found Angle stop for hot side was closed partially and causing water hammer issue (verified issue corrected when valve opened). Found brass la trap corroded along with pop up assembly. Recommend replacement of pop up assembly and drain piping under sink. Drain also needs to be cabled and cleaned at this time. Will present customer with options to repair. Will remove existing pop up assembly and drain piping under lav sink. Will install new pop up and ABS drain piping at this time. Ace Pelizon will restore water to fixture and verify drainage and flow at this time. Cabled and cleaned hallway bathroom sink drain.
Leak in ceiling from PEX pipe. Ace Pelizon Plumbing Found section of 1/2 inch hot PEX where pipe has broken open. Cut out section and installed new pipe and fittings. Tested with no leaks. After turning water on there was a second leak above kitchen. Found 1/2 inch hot PEX line broken open, repaired line and tested. Found third leak in bathroom behind bar sink, 1/2 PEX cold line leaking above tee. All areas were opened by homeowner and tested for leaks and function. Watched meter to ensure no more leaks.