The hot water heater did not have the pilot light on and no hot water for the house. I have turned on the pilot light and got the hot water heater working in the past. This time, I did get the pilot light on and the green status light was blinking and I left the house and came back and the pilot light was not on. I tried a couple of times to get the light on but failed. Next day when Bryan came he got the pilot light on and the heater was working. He showed me another way of getting it to stay on.