Clean and professional workers
I can sum up my very positive experience with Pelizon by saying: - terrific individuals to deal with on the phone - quick response to my situation - a knowledgeable, confident professional who quickly assessed the problem and solution - reasonable price (no upcharge) given they came the same day I finally said I really needed them Some details: - Terrific support team - The two individuals, Nancy and Lisa, I spoke with over a few days to set up the appointment were kind and patient, despite the fact it was me who went back and forth as to whether or not I needed the visit from Pelizon. Also, after understanding that I had a 20 year old water heater to deal with, Nancy noted she’d send a technician appropriately skilled to deal with older water heaters. - Details shared down the line from support team to technician – I had shared with Nancy I was trying to keep the water heater going 1 more year before a planned next year remodel. When Joe (the terrific plumber they sent) arrived, he said the notes he read reflected I was trying to preserve the heater for 1 more year. I appreciated that such details made it from the support team to the plumbers. - Same day visit despite my having initially cancelled the appointment, with no upcharge - The day after cancelling the scheduled appointment, because I thought the water heater was finally fixed, I called back to reschedule since I was still not getting hot water. Because they had a job nearby, they were able to send a plumber the same day. I appreciated they didn’t charge extra. Some might say, why should they, they were nearby anyways, but I’ve experienced similar same day situations from other vendors who have been nearby and they’ve upcharged. - Joe (plumber) was obviously skilled, knowledgeable – Sometimes you get a professional from whom you get a quick feel that they know they’re job well, and that’s how I felt about Joe. My (very trusted) contractor had used a plumber who missed something during a bathroom remodel that was causing the lack of hot water. My contractor thought he had it fixed but for 6 days no hot water. Joe immediately assessed that, in fact, the situation was mostly fixed, but that air and sediment remained in the lines that needed to be cleared. Once he did that, hot water!
Response from Ace Pelizon Plumbing:
Thank you Christina. We are happy to hear how pleased you are with the service we provided. I will make sure and let Joe know how happy you are with everything. We are here for you anytime you need us. Thank you for the opportunity, we look forward to seeing you again when the need arises.
Great job, we'll use Ace Pelizon again!
Gary from Ace-Pelizon came out to my home to install a quake shutoff valve and did an excellent job.
Kevin did a great job, was on time and fixed the problem.
I've used Ace Pelizon for over ten years for both electrical and plumbing. Their work, level of service and professionalism have always been outstanding.
Ace Pelizon Plumbing was called out for water heater not working upon arrival found water heater shut off but itâ€™s not leaking as customer states how do you spell John plumbing will disassemble burner and replace the thermocouple check for proper function and leaks.
Ace pelizon plumbing was called out on a leaking toilet. Ace pelizon plumbing found bad toilet tank gasket leaking. Ace pelizon plumbing installed new fill valve and toilet tank gasket. Ace pelizon plumbing tested for proper function restored water to tank everything working properly.
Ace Pelizon Plumbing will test 4 backflow devices onsite. Test forms to be submitted to San Gabriel water district by Ace Pelizon Plumbing. Found 8 inch Wilkins 375 backflow device leaking from relief valve. Was informed by maintenance on site that device was rebuilt within the last 2 years. Technician on site took measurements for replacement of device.
Ace Pelizon plumbing found 50 gallon AO smith water heater leaking from base. Water heater is from 1991. Recommend replacement at this time. Will present customer with options for new water heater install. Incoming water pressure 60 psi unregulated. Install of 50 gallon Bradford white r 16 water heater. Includes new hot and cold line transition from galvanized to copper piping using brass fittings and pipe. Model: urg250t6n Serial: wf45260268
Customer denied all options provided. Paid dispatch fee and will be thinking about if she wants to proceed.
Wilkins 720A S/N W604730 1" Failed Annual Inspection. Ace Pelizon Plumbing determined check assembly did not hold sufficiently under testing and the device needs to be repaired. Ace Pelizon Plumbing will repair and re-test. Ace Pelizon Plumbing will submit paperwork to American Water. Device passed
Water heater issue. Ace Pelizon Plumbing found water heater located inside home next to laundry. Found water heater is working with no issues. Lots of air in line from contractor draining to change older style control valve. Set thermostat to 125. No warranty
Febco 3/4" S/N H01530 failed annual inspection, #1 check valve leaked. Ace Pelizon Plumbing repair and re-test device. Device has passed and Ace Pelizon Plumbing will submit paperwork to San Gabriel.
Ace Pelizon Plumbing will test two backflow devices. One device passed while the other device failed. Ace Pelizon Plumbing will submit proposal for failed device.
Drain stoppage Ace Pelizon Plumbing was called out on a kitchen sink stoppage found single compartment kitchen sink with a garbage disposal. Customer declined service.
We will dig a trench from meter to the home 16 inches deep and 25â€™long. We will then hydro drill under the drive way approximately 25 feet . We will then build in a ball valve,pressure regulator and hose bib in front of the home . We till then reconnect to existing pipe entering the home which is a 3/4 galvilized line . We will then turn water back on to home and check for leaks. We will then back fill and clean area very well and compact.
Water heater repair on gas valve and pilot assembly
Drain cleaning of combination laundry and kitchen drain lines
Bradford white water heater warranty repair