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The plumber, Zach was very courteous and attentive to our plumbing needs. Upon contacting ACW Service, there was prompt dispatch (to our delight ahead of schedule), effective communication, and a quick resolution to fix various plumbing issues. The correct diagnostics were used. Would highly recommend using this company!
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ACW, and our technician Zach, are without question the most dependable, honest, communicative, professional plumbers I have ever worked with. This was not my first time with ACW, and it will not be the last. If you are anywhere within the vicinity of Waldorf, ACW should be your first and only call. There are technically cheaper quotes out there, but once you call ACW, it's total peace of mind. The job is going to be done right, fully to code, promptly, fairly, under warranty, with exceptional courtesy and professionalism. We've had a blown hot water heater (actually two, in different houses), refrigerator leak, shower leak, drain leaks, fixtures replaced, you name it (just the age of the two houses we've had, over 10 years) ... and as soon as I hang up the phone with an appointment set, the weight is gone. All of that is priceless. We even recently turned over a rental property and called ACW for a top to bottom plumbing inspection after the previous tenants moved out. I cannot tell you how much they simplified renovations and how much grief they saved me.
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Overall great experience. Pump was inspected and received some good information/ education about my system.
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Zach did a wonderful job !!! He explained very well what was needed and completed the job expertly. Thanks to Brian for answering our phone we request for service assistance on Saturday (though closed) and getting us into your schedule today Monday, Thank you !!! Randy and Sally
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Punctual, quick, and clean. The process was seamless and uncomplicated. We got a new water heater in under the estimated time. The estimate for cost was fair and they were honest and realistic about our options. Highly recommend!
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“I had an outstanding experience with ACW Services. From start to finish, Brian Chambers was extremely professional, honest, and fair with pricing. The work was done quickly and with great attention to detail, and everything was explained clearly along the way. It’s rare to find a company that combines both excellent workmanship and integrity, but they absolutely delivered. I’m very impressed and will be using them for all future plumbing needs. Highly recommended!”
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I have relied on this company for several years and the consistently provides excellent and timely service.
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Overall, great service. Scheduling with Brian was very easy, and handled quickly. Zach (on-site plumber) was friendly and knowledgeable, very good communicating throughout the service, and did a great job. Will definitely give ACW a call if/when we have another plumbing problem!
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I reported an issue with my garbage disposal. Brian came out on Monday and replaced it with a new one. It’s now backup and running. Awesome customer service all the time.
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I have used this company a lot this year. I must say that I am very pleased to be doing business with ACW. Awesome customer service all the time way to go.
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I have used ACW over the past couple of years for about 5 jobs/services. Zach has always provided the service and he is professional, friendly, knowledgeable and the service was excellent! They are definitely my "go to" now for any plumbing services!
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We really appreciated ACW's flexibility and service in our long-running insurance claim. 3 service trips were required (installation, temporary removal/storage, and re-installation) over a 23-month period. They were quick to respond on short notice for all three. All ACW plumbers are great! Brian or Zach completed each service call quickly, neatly, and with the highest quality components and workmanship. They are both true master craftsman! That's why I have ACW come all the way from Waldorf for my plumbing work! Thanks again to both of you!
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Moved 50 gal electric water heater in Brandywine, Maryland
Installed a new laundry tub faucet in La Plata, Maryland
Installed new shower valve in White Plains, MD
Inspected a water heater in Bryans Road, Maryland
Repaired a leaking toilet in Fort Washington, Maryland
Installed a new pressure reducing valve in White Plains, Maryland
Inspected possible plumbing leak in Brandywine, Maryland
Installed a new kitchen faucet in Waldorf, MD
Installed two new toilets in Brandywine, Maryland
Inspected a sewer ejector pump in Hollywood, Maryland
