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I’ve used ACW twice in the past year. Excellent service, arrived on-time and provided the service needed! Very polite and respectful. I’ll be using ACW for future plumbing needs.
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Zach was very professional, friendly, and quite knowledgeable. He listened to my concerns, inspected the water pressure throughout my home. He tested and determined it was a problem with my water pressure gauge and replaced it. Now my water pressure is up and flowing well. Thanks to a job well done.
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I was having a problem with the water pressure. I contacted them and they had an appointment available the same day. I was contacted when they were en-route. The problem was analyzed quickly, they had the equipment on hand and were able to complete the job. I choose them based on the reviews and I was satisfied.
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The plumber, Zach was very courteous and attentive to our plumbing needs. Upon contacting ACW Service, there was prompt dispatch (to our delight ahead of schedule), effective communication, and a quick resolution to fix various plumbing issues. The correct diagnostics were used. Would highly recommend using this company!
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ACW, and our technician Zach, are without question the most dependable, honest, communicative, professional plumbers I have ever worked with. This was not my first time with ACW, and it will not be the last. If you are anywhere within the vicinity of Waldorf, ACW should be your first and only call. There are technically cheaper quotes out there, but once you call ACW, it's total peace of mind. The job is going to be done right, fully to code, promptly, fairly, under warranty, with exceptional courtesy and professionalism. We've had a blown hot water heater (actually two, in different houses), refrigerator leak, shower leak, drain leaks, fixtures replaced, you name it (just the age of the two houses we've had, over 10 years) ... and as soon as I hang up the phone with an appointment set, the weight is gone. All of that is priceless. We even recently turned over a rental property and called ACW for a top to bottom plumbing inspection after the previous tenants moved out. I cannot tell you how much they simplified renovations and how much grief they saved me.
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Overall great experience. Pump was inspected and received some good information/ education about my system.
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Zach did a wonderful job !!! He explained very well what was needed and completed the job expertly. Thanks to Brian for answering our phone we request for service assistance on Saturday (though closed) and getting us into your schedule today Monday, Thank you !!! Randy and Sally
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Punctual, quick, and clean. The process was seamless and uncomplicated. We got a new water heater in under the estimated time. The estimate for cost was fair and they were honest and realistic about our options. Highly recommend!
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“I had an outstanding experience with ACW Services. From start to finish, Brian Chambers was extremely professional, honest, and fair with pricing. The work was done quickly and with great attention to detail, and everything was explained clearly along the way. It’s rare to find a company that combines both excellent workmanship and integrity, but they absolutely delivered. I’m very impressed and will be using them for all future plumbing needs. Highly recommended!”
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I have relied on this company for several years and the consistently provides excellent and timely service.
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Overall, great service. Scheduling with Brian was very easy, and handled quickly. Zach (on-site plumber) was friendly and knowledgeable, very good communicating throughout the service, and did a great job. Will definitely give ACW a call if/when we have another plumbing problem!
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I reported an issue with my garbage disposal. Brian came out on Monday and replaced it with a new one. It’s now backup and running. Awesome customer service all the time.
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I have used this company a lot this year. I must say that I am very pleased to be doing business with ACW. Awesome customer service all the time way to go.
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Installed a new washer box in Indian Head, Maryland
Installed a new sewer ejector in Waldorf, Maryland
Repair a frozen sump pump discharge pipe out side in Waldorf, Maryland
Installed a new garbage disposal and kitchen faucet in Waldorf, Maryland
Installed new kitchen faucet in Waldorf, MD
Changed sediment filter in Charlotte Hall, Maryland
Installed new sewage ejector pump in Annapolis, MD
Installed a new water heater in Waldorf, Maryland
Installed a new 3/4 pressure reducing valve in Temple Hills, Maryland
Cleared sink stoppage in Brandywine, Maryland
Installed new water heater in Waldorf, MD
Installed new sump pump and battery backup system in Waldorf, MD
