First two plumbers arrived within half an hour; Boomer and Nick were very friendly and caught the problem immediately. Digging crew ere out the next day and fixed the leak, replaced the pipe and also were friendly and let us know what would be going on.
I think Eddie is been doing a great job since he is been doing sewer repairs in the complex.
We have used Duane Blanton plumbing for years! Always highly satisfied with service and price!
My install was scheduled between 9-11am. Tech arrived at 11:45. Not a huge deal, I understand things can happen to make them late. When bringing water heater up the stairs it got damaged, it was not in a box. Tech had to go get another heater. another hour delay. Another tech joined him this time. There were other issues during the install that caused more delays. Job was not completed until after 3:30. The room where the install was done was left a mess. I asked if they were leaving it for me to clean up. He did offer to use my broom and sweep. I told him I would take care of it. The floor needed more than a sweep, it was pretty disgusting. The techs seemed like nice guys I just can't say that I had complete confidence in the work that was being done.
Alex was great - explained everything and was able to evaluate what was needed to be done immediately
Installed 30 ACI Battery back-up pump. Repaired toilet tank.
Power rodded laundry line to clear blockage.
Installed new angle stop for hallway bathroom.
Replaced section of main sewer line through foundation wall.
Replaced approximately 6 feet of main sewer line. Installed proper sized clean out access.
Installed 40 gallon conventional water heater.
Power rodded clogged drain line to clear blockage. Re-piped under kitchen sink.
Power rodded main sewer line to clear blockage.
Signed up for Platinum Value Plan membership.
Power rodded and televised sanitary sewer line to clear blockage.