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Had a water leak. Duncan came quicker than expected. It was a leak in the main water line in my house. Thanks to Rats!! Nui was courteous, efficient, and quick working. My problem was fixed in no time. I will request him next time . Sorry about the price score. I just can’t get over the price of things.I know all plumbing is expensive.
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Overall Experience
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Duncan Plumbing sent out a very knowledgeable technician to assess a problem with our water heater. He was courteous and informative and on time!
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Of course on a Sunday the plumbing backs up. Called Duncan because they are local to me and they came out took care of business no problem. Nui kicked butt on our sewer line. Showed me what the culprit was. Big Hairball! Double checked the line and we were good to go. Will use them again!
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Eric was great to work with. He explained the issue and gave us different options to choose from. The estimate was fair and the scheduling window given us was excellent.
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Our first experience with Duncan Plumbing was great- arrived on time, job done quickly, and gave some good advice.
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Appreciated the annual maintenance reminder, getting a convenient appointment, and the text when Jorge was on his way. Jorge was on time, friendly, answered my questions, and seemed quite honest and genuine.
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Good, thorough review of all of plumbing, fixtures and drains. Smart advice for how to prioritize what items need attention first.
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Prompt. Knew what they were doing. Wore masks & foot coverings & cleaned up the area before leaving. Office staff also knowledgeable & pleasant, good customer interface. Would hire again.
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Job was done quickly and the guys were clean and efficient. Work was done before the estimated time.
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