1245 Thompson Ave
Santa Cruz, CA 95062
831-476-1712

Have any feedback for us? We'd love to hear it! Call us at (831) 777-2942 and let us know how we are doing.


Local Reviews

Rated 4.9 out of 5 stars based on 880 customer reviews

Great Service

Great job installing my new HTP water heater . The tech arrived on short notice and instleed a new water heater very quickly. Thank you

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Duncan: My Preferred Plumbing Supplier for Santa Cruz

The experience with all the Duncan staff from start to finish was flawless, thorough, efficient, and professional. They are one of the best plumbing provider in Santa Cruz.

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water heater install

great work.

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Duncan personnel gave suggestion to get the repair done w/o delay.

I wanted faucet done with similar facet, which would have delayed the repair. The repair was done quickly, and the tenants are happy.

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!Great Service!

Jorge Ortiz and his coworker are the best! Very polite, knowledgeable, likeable, respectful, helpful, and even funny. Jorge fixed my problem instantly!

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A terrible day turned better

Had a water leak. Duncan came quicker than expected. It was a leak in the main water line in my house. Thanks to Rats!! Nui was courteous, efficient, and quick working. My problem was fixed in no time. I will request him next time . Sorry about the price score. I just can’t get over the price of things.I know all plumbing is expensive.

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Best Local Plumber

Duncan has taking care of all my plumbing needs-they have updated everything in my 70 year old home. They are truly the best!! Professional, knowledgeable, and highly skilled.

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Great Service - prompt

Had a water leak from broken pressure regulator. Someone answered the someday and was able to schedule in 2 days. Given that there was no availability to come out the same day they were able to help guide me to get it address quickly. Work completed promptly and correctly. Even was able to come out the same week when the city required something else and they took care of our problem without hesitation.

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Great job!

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Fixed the shower!

We had a good experience with Duncan plumbing identifying the problem, having the needed replacement piece and completing in a timely, professional manner.

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Awesome service!

The Duncan team is awesome! They promised to try and improve their response time to repair my clogged sewer line on a weekend and they did. They were able to move my repair appointment from Monday to late Saturday afternoon. Thanks Robin and Miguel!

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Good service

Miquel from Duncan was very through and explained everything as he did it. Very professional

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Great Service

Miguel was a good, knowledgeable plumber. I would have home work for me again.

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Excellent service!

Service from Jorge and Romero was outstanding! Jorge extensively assessed my plumbing situation, explained everything thoroughly, and took time to answer all my questions. Jorge and Romero were an excellent team. I was also very impressed with customer service on the phone from Amanda and Robin.

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Great service

Miguel was professional and patient. He thoughtfully explained (and fixed) what was going on with our water heater issues. It was expensive, but professionalism and a fixed problem is worth the money.

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Job Locations

Jed K.

Jed K. Job Checkin

Water heater repair


Jed K.

Jed K. Job Checkin

Boiler repair


Nick R.

Nick R. Job Checkin

Toilet

Toilet

Nick R.

Nick R. Job Checkin

Diagnostic for shower cartridge


Frank G.

Frank G. Job Checkin

Main service valve installed

Main service valve installed

Nick R.

Nick R. Job Checkin

Hydro jetting

Hydro jetting

Frank G.

Frank G. Job Checkin

Home care club inspection

Home care club inspection

Frank G.

Frank G. Job Checkin

Install new service valves for laundry

Install new service valves for laundry

Frank G.

Frank G. Job Checkin

Install new kitchen faucet

Install new kitchen faucet

Jed K.

Jed K. Job Checkin

Repair


Nick R.

Nick R. Job Checkin

Water heater install


Nick R.

Nick R. Job Checkin

Water heater outer


Nick R.

Nick R. Job Checkin

Drain clog, deli hand wash sink. New pea trap

Drain clog, deli hand wash sink. New pea trap

Frank G.

Frank G. Job Checkin

Tub waste and overflow


Nick R.

Nick R. Job Checkin

Prv installation

Prv installation