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The person who came was knowledgable and thoughtful and took time for us to go over what was needed.
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Jorge explained everything they did. It was an all day job. They put slippers on and off when entering the home, they completely cleaned everything up before leaving and left the inside of the home and the subarea in perfect condition. Both Jorge and his coworker were clearly working hard and well together. A very pleasant experience!
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Jorge O came out and replaced a broken faucet that was leaking badly, and also checked the regulator by the faucet to make sure the pressure was in the safe range for my home as well as the shut off valve. He also cleared valves for my water system outdoor. At the end, he explained all the valves to me, and I am delighted to have a ship shape system that I understand well now. Duncan Plumbing has been my go to plumbing service for years, and this was just one more excellent experience with them. Prompt service, good value for price, and skilled plumbers who are great to work with. I highly recommend Duncan Plumbing and Jorge O in particular!
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Our repairmen came at exactly the time they said they'd come. They gave us a quick diagnosis and a quick fix. No mess, no problems.
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When I called for an appointment the person answering the phone was very professional and courteous - good first impression. I liked the 2 hr service window, as opposed to 4. The crew came out, did the repair and showed us the problem with the old pipe they removed. Very satisfied.
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It was One of the best experiences I've ever had with a plumbing company!!
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Duncan Plumbing was great. I ran into a problem when installing my toilet. I called and within 20 minutes they were at my house. They fixed the problem quickly and did a great job. They were extremely professional and allowed me to watch so i can learn
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