Have any feedback for us? We'd love to hear it! Call us at (831) 777-2942 and let us know how we are doing.
Jorge Ortiz and his coworker are the best! Very polite, knowledgeable, likeable, respectful, helpful, and even funny. Jorge fixed my problem instantly!
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Had a water leak. Duncan came quicker than expected. It was a leak in the main water line in my house. Thanks to Rats!! Nui was courteous, efficient, and quick working. My problem was fixed in no time. I will request him next time . Sorry about the price score. I just can’t get over the price of things.I know all plumbing is expensive.
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Duncan has taking care of all my plumbing needs-they have updated everything in my 70 year old home. They are truly the best!! Professional, knowledgeable, and highly skilled.
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Had a water leak from broken pressure regulator. Someone answered the someday and was able to schedule in 2 days. Given that there was no availability to come out the same day they were able to help guide me to get it address quickly. Work completed promptly and correctly. Even was able to come out the same week when the city required something else and they took care of our problem without hesitation.
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We had a good experience with Duncan plumbing identifying the problem, having the needed replacement piece and completing in a timely, professional manner.
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The Duncan team is awesome! They promised to try and improve their response time to repair my clogged sewer line on a weekend and they did. They were able to move my repair appointment from Monday to late Saturday afternoon. Thanks Robin and Miguel!
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Miquel from Duncan was very through and explained everything as he did it. Very professional
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Miguel was a good, knowledgeable plumber. I would have home work for me again.
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Service from Jorge and Romero was outstanding! Jorge extensively assessed my plumbing situation, explained everything thoroughly, and took time to answer all my questions. Jorge and Romero were an excellent team. I was also very impressed with customer service on the phone from Amanda and Robin.
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Miguel was professional and patient. He thoughtfully explained (and fixed) what was going on with our water heater issues. It was expensive, but professionalism and a fixed problem is worth the money.
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Ours was not a straight line easy to understand issue. It has been intermittent. Jorge did his best to provide honest assessment and explore possible solutions. He did not try to up sell unneeded things. He spoke to the manuufactureer and they guided him to try a fix with a new part. So far so good. -- The cold water in the bath sink was not working after he left, he had educated me so I knew it was the crossover valve that had not been turned on. I fixed it.
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Miguel provided efficient, effective service on a clogged dishwasher drain system. He quickly determined the problem and finished the job quickly, Further, Miguel was very pleasant to have in our home.
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