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Nui and Jose were very professional in their communication, attention to detail, and ability to resolve a complex problem. The Folks at Duncan Plumbing are World Class...!!
Nui and Duncan Plumbing are number one knowledgeable professionals. The problem was diagnosed and addressed quickly, nothing was oversold and the price reasonable. Nui went above and beyond making sure everything was addressed in a reasonable amount of time. These are the kind of people homeowners want to keep on speed dial!
The plumber from Duncan arrived earlier than the scheduled window (which was great!). He was very thorough, friendly, and explained everything clearly. He finished the work quickly, and had the site cleaned up and back to normal well before the estimated finish time. Zero negatives to report. All positives.
Great guy very personable
My only issue was with the price. $500+ to snake a drain in 15 minutes seems a bit steep. But they are the only company who would come out in the short / urgent timeframe I had so it was worth the price to me.
Called Duncan Plumbing to fix a Rinnai tankless water heater that wasn't pushing hot water to our showers. Duncan Plumbing gave an appointment window of 12-2 the next day. They called the day of and asked if it was OK if Jorge came earlier - we said: "Of course!". Jorge got here earlier than 12, was wearing PPE to protect us and himself, he checked out the tank and within 10 minutes had found the problem and fixed it within a half-hour of arrival and now we have hot water again - THANK YOU JORGE and DUNCAN PLUMBING! Highly recommended, very professional.
Drain line stoppage
Water pipe repair
Drain cleaning and repair
Tankless water heater installation
Cleared a main line stoppage
Pressure test gas line