We were really happy with Juan's work. He managed to fix a tough clog from the previous owners of our condo without opening up the wall, along with another clog and a broken trap. He had to come back another day to finish but didn't charge us extra. He was friendly, professional, and happy to explain what was going on. I appreciated that he and his partner wore booties over their shoes inside the apartment.
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Juan showed up incredibly fast after I placed the call. He was able to identify the problem quickly and fix it while explaining to me what happened and how to further prevent another similar issue.
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Juan and his team couldn’t have been quicker and more pleasant to work with. They serviced my sink quickly and were very professional. Thank you!
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Very polite and nice staff. Came out quickly even in a snow storm. Good price and quick service. No hard upsell of services/products. Would highly recommend.
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Juan, Alex and Pedro went the extra mile to identify and fix a clogged kitchen grease drain that backed up my washer, dish washer and kitchen sink. Juan was very helpful and kept me completely advised on some pretty major issues dealing with the problem. Great job.
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Go-Rooter did a great job. They were available over the weekend and took care of a sewer drain issue in 90 minutes.
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They came out the day I called about a leak in the wall, and offered clear communication through the whole experience.
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We left a message and got a timely callback on a Sunday night. He was able to come first thing in the morning - very convenient! He solved the problem, was able to restore my sump pump to working order, and offered good advice.
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Juan arrived on time and was friendly and professional. He was honest and up front about the service. He informed me and called my landlord to let him know what steps he would be taking. My issue was taken care of promptly.
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I was pleased with the response time and updates as to when Juan would arrive. He tried multiple ways to fix the drain until it was resolved. Very happy with the result and professionalism.
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