Matthew was professional and talked me through each step of the process as he identified the issue
Overall Experience
Quality
Price
Convenience
Overall Experience
Quality
Price
Convenience
This is the second time I've used Chen Plumbing. Matthew Craven was on-time, knowledgeable, professional, patiently listened & answered questions, skillful & quick to make recommendations based on the homeowner's questions & needs.
Overall Experience
Quality
Price
Convenience
I replaced the pressure regulating valve in a customer's home. After performing the necessary diagnostic, I believe there is a second regulator buried in the yard by the meter that is reducing the pressure. I left a quote to dig up that area of the yard and attempt to locate the second regulator. This will help to ensure that the customer's water pressure is restored to its optimal level.
Garbage disposal replacement and toilet repair.
Performed thorough water heater maintenance: flushed tank, checked thermostat, and inspected anode rod. No sediment buildup, thermostat functioning optimally. Anode rod shows minor corrosion, but within acceptable limits. Advised client on future monitoring.
Responded to a plumbing issue in Brookhaven, GA, pinpointing a leaking pipe beneath the kitchen sink. Detected water pooling and dampness during inspection. Identified a cracked PVC pipe responsible for the leak. Employed pipe sealant and a repair clamp to fix the issue promptly, ensuring a dry and functional kitchen area.
Garbage disposal and pin hole leak repair
