6399 Jimmy Carter Blvd
Norcross, GA 30071
6784918361

Local Reviews
for cumming, ga

Rated 5.0 out of 5 stars based on 3 customer reviews

So pleased! Come as a referral and excellent experience!

  • Overall Experience
  • Quality
  • Price
  • Convenience

Quick response and excellent service!

Experiencing a blocked and overflowing sewer in the midst of subzero weather was a daunting situation. Chen Plumbing's rapid response to my call was a true lifesaver. Their professionalism and honesty were evident from the start. Working diligently under extreme weather conditions, they efficiently resolved the issue with exceptional quality. I wholeheartedly recommend Chen Plumbing for their prompt and reliable service


Response from Chen Plumbing:

Thank you for sharing your kind words with us. It means the world to us and to our entire team!

  • Overall Experience
  • Quality
  • Price
  • Convenience

Very experienced!

Quick response !

  • Overall Experience
  • Quality
  • Price
  • Convenience

Job Locations
for cumming, ga

Simeon R.

Simeon R. Job Checkin

Customer stated that only some fixtures in home were getting hot and others weren’t. Stated to customer that there may be an issue with pump on dedicated recirculating line. Will send quote to replace tankless and also for diagnostics.


Juan D.

Juan D. Job Checkin

For this job, we worked on replacing customer supplied faucet.


Hunter B.

Hunter B. Job Checkin

No hot water upon arrival. Customer stated he tried everything to get water heater to turn on. After looking at heater was able to get pilot light to light but it would not ignite when turning it on. Customer called manufacturer while we were here we went to Ferguson to pick up warranty part. Installed new gas valve and tested system. System is fired up and working wi5 no leaks or issues upon departure


Marcos  D.

Marcos D. Job Checkin

Failed tub cartridge leaked and caused water damage to ceiling below. Estime sent to replace cartridge or faucet .


Juan D.

Juan D. Job Checkin

Will come back on do work.


Tim C.

Tim C. Job Checkin

Checked found 130 psi water pressure, replace three shut off valves and prv in basement


Cody B.

Cody B. Job Checkin

Returned and installed shower trim for customer shower valve now that shower was completed. Also installed toilet seat because on a previous visit toilet was scratched while being repaired.


Matthew C.

Matthew C. Job Checkin

Reword kitchen drains that were incorrectly installed. There is no warranty for this job.


Cody B.

Cody B. Job Checkin

Customer had a leak previously that required remediation. Came back to stripped primary bath and installed a new shower valve. Asked customer preferences for location and side sprayer etc. customer had no strong preference and just asked for a standard install with no extra bells and whistles. The previously proposed spot for the valve wasn’t available because the new wall hadn’t been built and isn’t going to be built. Centered the valve on drain for the same wall it was on previously per customer approval. Capped the 1/2 copper hot and cold lines below the subfloor after cutting the floor. Chen Plumbing isn’t responsible for repairs to cuts made to access plumbing. Tested all work to ensure proper function and no leaks. None were found. Put center of shower valve 47.25” above the floor to meet manufacturers recommended 45-48” range. Stubbed the plaster guard 1.5” out from studs to allow easy install of shower trim when I’m the bathroom is finished. Put two screw in valve and prop el t


Matthew C.

Matthew C. Job Checkin

Toilets


Cody B.

Cody B. Job Checkin

Hose bib repair


Matthew C.

Matthew C. Job Checkin

Shower valve


Matthew C.

Matthew C. Job Checkin

Leak


Matthew A.

Matthew A. Job Checkin

Successfully completed a main sewer line repair in Cumming, GA. Utilized trenchless technology to minimize disruption and expedite repairs. Addressed root intrusion and pipe damage, ensuring reliable sewage flow. Residents can now enjoy uninterrupted plumbing function in Cumming, GA.


Victor J.

Victor J. Job Checkin

1) Camera inspection sewer line 2) 2 toilets each ADA