It was a great experience working with Shawn. He is very professional, knowledgeable, easy to talk to, and thorough. I would recommend him to anyone needing a plumber.
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Very informative and thorough visit for an estimate. Thank you.
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Experiencing a blocked and overflowing sewer in the midst of subzero weather was a daunting situation. Chen Plumbing's rapid response to my call was a true lifesaver. Their professionalism and honesty were evident from the start. Working diligently under extreme weather conditions, they efficiently resolved the issue with exceptional quality. I wholeheartedly recommend Chen Plumbing for their prompt and reliable service
Response from Chen Plumbing:
Thank you for sharing your kind words with us. It means the world to us and to our entire team!
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Customer wanted quote for multiple issues going on. Will send estimates.
We arrived sat evening, found a bad leak from a 3/4 “ pressure reducing valve , we replaced it with full size watts model AUB 25 type , discussed and signed membership with customer as well , thank you
This job I worked on the pressure reducing valve, the pressure reducing valve in the small little closet. Within another little small closet. There was a Zurn PRV that had leaked or was about to leak the PRV needed to be replaced because the water pressure was reading at about 110 psi Which is not recommended in the state of Georgia. It has to be under 80 so therefore we replaced the pressure reducing valve with a brand new watts 25AUB once installed there are no leaks. We didn’t end up installing a shut off valve as well. There wasn’t that much space to do so All the fittings have been crimped. There are no leaks. Make sure that there are no leaks. Had to open up the door to the little closet, and I use my multitool to make bigger access in order to access the full piping system in the area so that is exactly what we did once installed. There are no leaks.
For this customer, they are claiming that they hear a sound from the water heater. It’s making a clicking noise however, when I was there couldn’t find the source of the clicking noise. We hear a clicking noise at all however, the water pressure is at 80 psi the pressure gauge that I have is off by 20 pounds. In addition to that pressure reducing valve needs to be replaced. The customer has a recirculation pump on their water heater that also needs to be replaced due to the fact that it is no longer working and functioning properly in addition to that the water heater at the bottom near the Burner assembly on the inside has a lot of rust and water buildup around the tank however, it is not leaking on the outside of the tank. It is definitely leaking somewhere internally. Recommend you get everything replaced as soon as possible.
Came out for a water heater the 5em Lot light was not staying lit. Water heater was 8-9 years. Received approval to replace the tank. Installed new Rheem 50 gallon gas after heater. Installed new expansion tank set to 75 psi. Tested to ensure proper function and a leak free install. No further issue at this time.
Call for toilet and tub backup. Arrived and met with Kristian. He states that the toilet and tub have been backed up, and sewage has leaked through garage ceiling. Sewage also came from under toilet on to the bathroom floor. While inspecting I ran water for approximately ten minutes (218-230pm) in the bathroom and was unable to replicate blockage. Blockage seems to have been on line serving upstairs bathroom and kitchen only, and downstairs bathroom has no signs of backup or leaks. Clean out outside shows no signs of overflowing, but is missing a cap. I believe this was a local soft tissue or grease blockage, and will provide an estimate to camera the sewer line. When inspecting sewer system I also discovered the pressure regulating valve has been dripping from corrosion on the incoming side. Pressure reads at 40psi at 255pm. Replaced dripping pressure regulating valve. Installed new thermal expansion tank and mounting bracket. Pressurized system and checked for leaks. Restoratio
Came out to address issues with downstairs bathroom that were unrelated to the issue we fixed on our initial visit. Customer had another company out prior to any of the work we did. That company told customer there was a belly in the line and they were going to reroute the bathroom. They abandoned line and rerouted line roughly 20’ over to a stack that came down under the slab under the stairs. They installed this line going up hill the entire way. I left quote last time to address this issue of the downstairs bathroom backed up again. Line did eventually back up after a few months. Customer decided to properly address the issue. I had camera’d the abandoned line previously and knew that it was still in good shape. We jackhammered the slab in the bathroom, concrete was between 10-12” thick. Exposed the piping under the slab. Ran water in the tub and found it was pouring out of the pipe under the section of slab where the tub was sitting. Knew the p-trap must be broken. Notified homeown
Met with homeowner and gave different options to relocate hose bib on back of home.
Call for slab leak. See previous invoice for initial call info. Leak detection has been out and marked the most likely site of a slab leak. Used demolition equipment to break floor and concrete, dig down to ruptured pipe. Found a pin hole on a 3/4 copper line. Cut out bad section and replaced with new copper pipe. Pressurized house and checked for leaks. Leak has been repaired. Backfilled hole, applied plastic water barrier. Installed rebar for new concrete. Poured new concrete, and applied correct adhesive to existing concrete wall to help bond new concrete. Concrete is rough grade, and ready for flooring contractor to apply final layer of sealant or self leveling compound if needed. Cleaned floors, walls, and all work space. Removed plastic and floor protectors. Cleaned mud and clay as best as possible from area surrounding water heater. While on site, Mahdu also mentioned pressure problems with a few faucets in the home. We checked hallway bathroom and found two issues, the ho
Fixed house pvc sewer line back pitched in multiple area , include dig up outside with excavator correct slope , replaced a 50 gallon gas water heater with Rheem pro 6 years warranty heater , pan , expansion tank included
Back up main line to both bathroom in main floor , did camera inspection from clean out outside , did camera inspection together with customer,pipe showed back pitched all the way to septic tank , need correct slope with new line install from house to the septic tank , section of driveway need cut for this installation
Client called us out today due to a water line leak inside the garage just above the water heater in the wall. It had caused a good bit of water damage in garage and to the inside pantry area as well. Referred reliable restoration to assess and deal with the water cleanup and put back. Due to the location of the leak, I had to uninstall the water heater to get access to the pipe in order to make the repair. Uninstalled the 2 yr old water heater then found a split 3/4” hot pex line just before it went up into the attic to feed rest of home. This is second leak on this same section of piping. This time, there was a split in the pipe about 2” long water was spraying out of. Removed tang section and repaired with a couple fittings and some pex a water piping. Before installing water heater back we tested for Leaks, there are none. Proceeded to reinstall the water heater and added new ball valve shutoff and new properly supported thermal expansion tank per code, as the previous install was
