Overall Experience
Quality
Price
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Cody was very professional and knowledgeable. He gave me great advice and if/when I have another plumbing issue I’ll contact Chen Plumbing and request Cody! Thanks!
Overall Experience
Quality
Price
Convenience
Overall Experience
Quality
Price
Convenience
Remove shower. Bust up slap and make repair on leaking water line. Any additional work needed there will be an additional charge. Also NO WARRANTY ON REPAIR due to type of pipe. Customer will be responsible for any reconstruction needed. Chen plumbing will not be responsible for reinstalling shower and or for damages to shower. Customer Todd and Kim Davis stated that they had a leak coming from the slab in the bathroom. From access point saw water bubbling up on cold side waterline. Gave customer quote to remove shower and bust up concrete to find leak and make repair. Customer agreed so we went ahead and removed shower. Use jackhammer to bust up slab and locate leak. Found leak on cold side waterline on a gray poly pipe. Shut water off at meter. Cut out bad section of poly pipe and replaced with pex pipe. Turn water back on and tested, and no leaks were present at this time. Wasn’t able to reconnect tub valve because it had the wrong adapters on it. Stated to customer that it wi
Black polybutylene water service had developed small leak on exterior of house due to the angle it was installed at. We cut out the pipe coming through the wall. Ran new copper pipe back through the wall and connected it to the existing lines bi5 inside and outside the house. Sealed both sides of the penetration with hydraulic cement, and spray foamed between the concrete. Pipe did have a PVC sleeve already going through the concrete. Tested to ensure a leak free installation. No further issue at this time. 1 year warranty on repaired section only. Thank you for choosing Chen plumbing.
For this job, there was another leak when I first came out I located the leak for the tub that was leaking down below and as a result of that, I recommended to get a contractor with those tubs to get it fixed or have our water restoration partner take it out and potentially get fixed as well. However, that was not the only leak the shower floor drain was also leaking so therefore what I recommended is to cut the old pee trap out the old pipe and essentially reroute the PVC P-trap and install a brand new one once that was installed with the new shower drain, there are no leaks, primed and glued all fittings used a Fernco for one of the joints Once installed the job is complete no leaks
For this customer they have a wet spot on the ceiling of the garage, the customer had an access panel for their whirlpool tub in the master bathroom where the toilet is at. The spot in the ceiling needs to be cleaned and sanitized, I looked for this concealed leak by opening up the access panel to discover the leak, I filled up the tub about 6 in below the waste and overflow, in addition to that I waited to see if I saw anything in the mean time. While I was waiting the leak was coming out of the one of the jet ports and it is a very small leak however it was leaking down in to the garage below. At this time there is no work to be done due to that fact that we do not work on jetted tubs and or regular bathtubs. The water pressure is at 50 psi, the water heater is located in the basement, the dog was in the basement and so therefore I didn’t take a look at it. At this time no work will be performed.
Customer had a disconnected trap below sink strainer on right hand compartment in kitchen sink. Also noted rusting on the strainer indication a leak there. Replaced the sink strainer and reconnected the existing trap. Tested to ensure proper function and no leaks. None were found. Also left price for new power venting water heater since the existing on is almost 20 years old and required proactive replacement due to the excessive age.
Came out for possible sewer leak. While homeowner was showing us where the water was coming into the house and saturating outside, I heard hissing noise coming from the waterline. Shut the valve inside and checked the meter. It was continuously spinning. Realized issue was the service line was leaking outside the foundation wall. Dug up and found pinhole at the foundation wall. Had to rebore a new hole through the foundation. Installed 2” pvc sleeve and sealed with hydraulic cement. Ran 1” pex back through the foundation wall and tied back into existing plumbing inside. Opened meter to confirm it had stopped spinning. Finished sealing repair and cleaned up. Backfilled dirt and respread out pine straw. No further issue at this time. 1 year warranty on repaired section only.
Customer had a toilet in basement that was stopped up from cleaning supplies. Ran water in bathroom to ensure that it was only affecting the toilet. Ran an auger to clear stoppage. Cautioned the customer that depending on what went down, that it could also end up clogging the pump if the auger doesn’t catch it and pull it back. Also cautioned the customer that it can cause cosmetic damage to run the auger. Flushed toilet multiple times and it was flushing fine. Flushed until the pump kicked off to ensure proper function. Noted a weak flush on the toilet. Made small adjustments to help in he tank and ultimately recommended replacement or holding the handle when flushed.
Customer called leaking toilet upstair, we found leak is from a push style toilet shut off valve that together with supply line , we gave quote and did replaced all 4 toilets shut off valves and new flex braided supply line also included for this job
Cleared main line blockage , found belly in the sewer line outside , replaced a toilet in master bath , new check valve and ball valve for basement pump system installed
We came out to re build toilet to stop internal leak . We had performed a dye test and noticed water leaking from the tank into the bowl. So customer decided to re build
Customer had staining around vent below upstairs primary shower. Customer showed video of water dripping through. This occurred when the shower was on and unattended so that path the water took is unknown. Checked the trap and it’s still holding water. Customer just replaced the shower head, so tested the vertical riser and shower arm by removing the shower head, installing a cap, and turning the water on. No water leaked from the vertical riser or shower arm. Next, removed the drain cover and stopped the drain up. Filled the fiberglass pan with water and let it sit. Still no water leaking from above. Finally, released the water and drained a large amount of water rapidly and no water leaked. Noted two areas, each at the corner of the sliding shower door, where there was water damage in the drywall and wood. Made customer aware that water is likely leaking near the corners of the doors and getting past the seal and around the shower doors due to a lack of sealing. Recommended having th
For this job, I worked on replacing ruptured hot water supply line.
Snake the condensation drain for furnace in attic