Tim was knowledgeable and and extremely helpful. We are very appreciative for all of his help and top notch customer service
Overall Experience
Quality
Price
Convenience
Call for customer supplied recirculating pump. Customer siting pump was a grundfos hardwired pump. Mr. James provided a new timed recirculating pump. We removed existing pump and repiped to accommodate new pump, as new pump was non standard size. Pressurized system, plugged in unit and turned to always on at the request of Mr. James. No warranty can be provided on customer provided materials, and non standard materials.
Replaced sewer pump , tub spout , check valve and ball valve
Replaced a broken shut off valve after meter
Customer had multiple points to inspect. Had questions regarding winterization of two yard hydrants and a hose bib in a meter box. Found the isolation valve in the yard and turned off for the customer. Customer had questions regarding slow hot water in the house. Customer has a Rinnai tankless unit in basement. Advised customer that first step always for tankless is flushing the unit annually. This can help with the water heating faster but isn’t guaranteed. If there isn’t a notable difference can give the customer price to run a dedicated recirculation pump for the main points they want heated quicker. Customer also had questions regarding gas work for the fireplace in the living room. There is a turn key stop that isn’t allowing gas to flow when turned on. Advised customer, and gave diagnostic price, to open ceiling below and trace the gas line back to see if there’s a shutoff that is turned off. Advised customer that this may have been done because of a leak. Price included checking