Eric and his crew did a great job replacing my 26 years old water heater. The other team members are very good in quick replying my emails / questions in minutes. The pricing is reasonable too. I highly recommend Chen Pluming team.
Overall Experience
Quality
Price
Convenience
Installed customer supplied shower valve according to customer and manufacturer specifications. Shower arm is roughly 78 inches above the floor and shower valve is between 45-48 inches. Installed new valve centered on drain and strapped well in the wall where the old on was located according to customer request. Ran piping in pex and tested to ensure proper function and no leaks. Left 1 inch out of wall for dust guard to measure valve depth to allow for 1/2 drywall and 1/4 tile. There is no warranty on customer supplied materials.
Completed a water heater replacement and replaced the whole home shut-off valve. Removed the old water heater and installed a new 50-gallon unit. Replaced the shut-off valve with a high-quality brass ball valve. Ensured all connections were secure and leak-free. Tested the water heater for proper operation and verified the shut-off valve functionality. The system is now operating efficiently and safely.
Cut couple of hole in wall to found where the leak was coming from, identified at 3/4 copper line