If I could, I would give Chen Plumbing 10 stars. Leo was great on the phone. He orchestrated the entire process with care. I expressed my concerns and my issue with my water leak to Leo. He sent the best, Kim. Kim arrived promptly and ready to resolve my issue. He assessed the problem and had a plan to restore my water system. Victor and his co-worker arrived with eagerness to help get the job done. Victor was very thorough and patient with me. He answered all of my questions and showed me how to use my new main water line. Chen plumbing worked very well as a team to get my water leak fixed today. Thank you Chen plumbing!
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Customer called for noise issue when fixtures were used, informed customer that cutting wall would be the way to diagnose issue, customer approved, cut wall behind master bathroom jack and Jill sink found inch and a half pipe, tested line found no issues however found pipe running up through attic, visual inspected found no obvious issues. Made second hole in first floor as well felt moisture in both top and bottom floor recommend Reliable restoration to assess. Informed customer we are not responsible for sheet rock repair. Customer understands.
I came to swap out tankless. I cut out off pipes and took the tankless off the wall. Mounted new tankless and connected the vet, service ports, tied in the water lines and gas line. Tested system and system is working properly with no leaks or issues.
For this job , customer said water was dripping from ceiling , informed customer that next step would be to cut Sheetrock and try to find source of leak , informed customer that we do not repair Sheetrock, nor is there a guarantee that source of leak would be found, customer understood and approved, found leak to be overflow of sink that was left on.
Performed maintenance service on Zoeller M63 sump pump system in Loganville basement. Pump is approximately 3 years old and showing good operation. Cleaned debris from basin and checked float valve operation. Inspected check valve and discharge line - both in excellent condition. Verified proper electrical connections and tested GFCI protection. System cycling appropriately with no unusual noises. Recommended customer continue annual maintenance schedule to maximize lifespan of unit.
Reworked kitchen drain to eliminate leaking pipe and to bring drain up to code.
