Upon arrival Krista told Nick that the sewer was backing up and sewage came out onto the laundry floor and parts of the finished basement. Krista told Nick that they have to have the roots cut out every so often. Krista also told Nick they have had multiple options to dig up the line to have a permanent solution but did not want to proceed with anything. Nick Cleared main from 3” clean out in basement clogged with roots. Nick ran the line100’ 4xs to make sure line was clear. We are only able to get 3” blade’s through the line due to the 3” clean out. Line is open Nick ran water to verify. Thanks for choosing Spartan plumbing.