Mrs Neiez Contacted Spartan plumbing with a American standard toilet flapper issue current flapper had broken at chain connection to rubber and needed replacement. Client also had concern with lavatory not draining correctly found large debris stoppage within pop-up assembly. Discounted today’s service 10% for being a loyal customer. Tested toilet by flushing multiple times with customer along with running water at laboratory verifying it draining correctly. No other services needed today verified with customer that she received a five star service.