Overall Experience
Quality
Convenience
Julius was the plumber who came to fix the problem. He tested the issue before telling me his conclusion. The fix was pricey but he used quality parts that made me feel relieved that we wouldn't have this problem for a very long time. Very professional. I would use Spartan Plumbing again.
Overall Experience
Quality
Price
Convenience
Overall Experience
Quality
Price
Convenience
After arriving I was shown the basement by the wife. I started with a water pressure test of 70 psi and then a check of the old softener found that it is none repairable an will need replacement it is a whirlpool all in one unit. also looked at the water heater an found that it has a mixing valve on top. The expansion tank on top of the water heater is bad an needs to be replaced. There are a few water line problems that need to be addressed due to them putting unnecessary stress on the cpvc lines I talked to Marco about everything I found then asked him if there was any other problems he had or would like to address. Marco said as the water is now they don’t drink it an would like to see if that could be fixed too. I gave him estimates for the different types of filters an softeners an he said he would like to think about them. He said he would make a choice by the end he f the week we do offer financing thru GoodLeap -Three bath house with 2 adults an 3 children -the pressure
Mr Timms contacted Spartan Plumbing back out to Reroute waterlines into wall to allow for new vanity to be installed. Cut drywall to allow access for reroute measured new vanity to allow for proper clearance around drawers and legs drain line is fixed and cannot be relocated Mr. Timms will need to notch new vanity to allow for drain connection. Spartan plumbing connected into existing half-inch copper lines in routed pex piping Through floor and stub out new compression angle stops for client to connect new vanity Faucet. Installed components come with a one-year warranty through Spartan plumbing we cannot be liable for any existing piping or plumbing fixture. Test fit vanity to verify water connections are correct. Drywall repairs will be done by homeowner. Water was turned back on to system and verified all connections are free from leaks, air May be present throughout the plumbing system this is normal and will naturally work itself out. Andrew was your service technician today than
Mrs Timms contacted Spartan Plumbing after purchasing new vanity, water lines originally ran through flooring and would like to be offset into wall after evaluation was performed determined if water piping can fit. New water shut off valves would be included with service. Pressure tested water in home and verified all shut off valves working as they should an evaluation of the 50 gallon gas water heater located in basement provided clients options for replacement of the 50 gallon gas water heater. Decision was not made today she would like to speak with her husband who is currently flying about which option she would like to move forward with.
Mrs Bates contacted Spartan plumbing in regards to dishwasher she would like to have installed. unit is a Bosch dishwasher, client has most supplied parts but needs to have electrical connections modified due to manufacture specs provided client options for providing these electrical connections and one without also included a chance to discount option pricing By joining our shield membership. Client is familiar with plumbing system and wanted professional installation of this unit to be preformed. After completing installation of new dishwasher run tested system verified no water leaks and no drainage leaks from unit.
We were called out for concerns of a water softener implementing salty tasting water into the system by Steven. Since the unit where is a Culligan water softener we cannot service the unit or get repair parts. Due to the system being 20 years old we recommend to replace the entire system because of the life expectancy for the resin and the issue at hand. We found a home has 80 psi of water pressure and we also recommended a pressure reducing valve on the system to prevent any pressure spikes that would cause damage in the home. We also recommended to add carbon to their filtration system to take care of all of the additives the municipality places in the water supply. After further diagnosis we found that the exhaust pipe for the water heater was not sealed properly. Steven would like to talk to his wife Michelle about the quotes for today. We highly respect that decision so that both home decision makers make the right decision for their home. We will log a follow up call in the morn
Cut and remove drywall to allow access to CPVC piping, Stub out new supply for toilet customer responsibility to set toilet and finish installation himself. Drywall repairs will be performed by homeowner.
Was called out for a leak in the ceiling in the kitchen. Suspected that it was a toilet seal week of the floor. We could open access in the kitchen to determine where the leak was. Went with a permanent solution option to replace the toilet arm, toilet flange, and toilet seal with hardware. Found that old toilet flange was installed to low. Repair includes a one year warranty on piping installed and hardware used on toilet. No warranty on any other parts of the toilet. Repairing of drywall will not include that was cut my spine forming in order to find the leak on the toilet line. Performing will also not be liable for doing any other drywall in the home unless caused by the damage from the lavatory sink overfilling. Snaked the right side lavatory in the hallway bathroom. Pulled back many balls of hair build up. Found the over flow to be clogged with build up. 7 day warranty on drain cleaning. No warranty on the sink bowl on the left.
Upon arrival tech was told the kitchen and laundry line would back up and have draining issues. Customers also stated that one of their toilets was now gurgling. The house is on a septic and has an outdoor cleanout. The septic lid was opened and the tank looks great. The outside cleanout was opened and had no standing water. Tech had customers flush both toilets. One drained, the other did not. Tech was then taken to the crawl space. The laundry and kitchen lines are the furthest away from the septic, they then tie into toilet that would not drain, then the second toilet, then exit the home to the septic. Improper fall and bellies were discovered in multiple places of the drain lines as well as improper connections. Multiple options were giving to snake the main and the kitchen line. Customer chose to do the main line. Customer also pulled the toilet himself. Technician cabled out 50 feet and tested afterwards by running water from the braided water supply line down through the toilet
Customer has leak in basement. Cause of leak is coming from hvac system. Referred to McAfee. Tested floor drain in basement. No back ups. Toilets are 12 years old. Canister seals are showing signs of age. Customer states toilet sometime continuously runs. Water level in tank appears to fill inconsistently. Recommend replacing fill valve. Replaced fill valve and canister seals are in toilets. Dye tested tanks no leaks. Customer has tankless water heater about 2-3 years old. Recommend flushing unit. Customer would like to be scheduled for flushing. Whole house water pressure is at 100 psi. Recommend replacing PRV (quote attached) Water hardness is at 27 and found resin in toilet tanks. Recommend replacing softener. (Quote attached)
Upon arrival tech found that the bathtub would hold water if enough water was ran in combination with flushing the toilet. Slab home built in early 60s. Upon investigation tech found an outdoor cleanout buried in the flower bed. Technician then ran cable machine clearing obstruction of tree roots in main drain line. Tested afterwards and everything is draining correctly. Drain supervisor to come out Friday 5-27-22 to camera the main drain for further investigation. “6 Month Warranty after passing camera inspectionâ€
Mr O’Connell contacted Spartan plumbing in regards to resealing existing shower in master bathroom. Client had removed all sealant from shower base corners and shower door and wanted us spartan plumbing to reseal it with owner supplied materials after confirming client was retired military and scope of work was strictly resealing what was already here and advise client there is no warranty on our install today he wanted to go ahead and move forward. Reviewed work completed with homeowner he is happy gave some recommendations on Resealing in future. Please allow 24 hours for all product to cure 100%. Air gapping may present itself after curing simple touchup may be required and will be the responsibility of home owner.
Temporarily restored flow to drain. Snaked through clean out access.
