We’ve been with Matthew’s for about 5-years now. It’s clear to me the company must make it a priority of hiring friendly, as well as very competent, people. Felix has just been our designated plumber for the second time and he is a really engaging young man. He was more than tolerant of our nosy Labrador retrievers and he was in and out for a toilet rebuild in less than an hour. He was courteous and friendly the whole time. 5-Star visit!