CUSTOMER STATED: Has a leak in her master bathroom, making its way down into the ceiling ceiling TECHNICIAN NOTES: Technician found that the Delta chrome Roman tub is leaking due to age and will need to be completely replaced RESOLUTION/RECOMMENDATIONS: In order to replace the valve, we will need to create access through the tile Which will be an additional miscellaneous level three task. Customer stated that they will be removing their tile themselves, but technician advised that if we have to use any type of power tool to gain access to this valve, we will have to charge an access fee JOB NOTES: JOB STATUS: Not complete PARTS: (IF INCOMPLETE ARE STOCK OR SPECIAL ORDER PARTS NEEDED?) AUTHO: 115SSWL ESTIMATES: (READY TO SEND OR NEED REVIEW)