Robert Derrico is a total professional. He first visited our home to give advice on our aging hot water heater. He explained in detail what to expect of My Georgia Plumber if they were to replace it. He provided a detailed quote for the job. On his next visit he replaced the hot water heater and showed my husband and I the work he had done, how to adjust the settings and how to shut the water off at the street when we were away for long periods of time. Very very good. Brian and Susan Lewis