Stated.. last month used 26,000 gallons of water Tech notes.. came out to diagnose and unknown leak while on site we found the the main line going into the house was made out of galvanized metal and it connected to copper. The leak was from the galvanized to copper joint. Resolution.. recommend replacing galvanized main line with pex., pressure could not be taken due to leak in main, will need to check water pressure again after main line is replaced Status.. not complete Notes.. no visible clean out
The property management wanted a water usage inspection done We performed the water usage inspection and found The kitchen faucet did not have a gpm rating on it The hall bathroom toilet is a 1.6 gpm The hall bathroom lav faucet is a 2.2gpm The hall bathroom shower head is a 2.5gpm The master bathroom toilet is a 1.6gpm The master bathroom lav faucet is a 2.2gpm The master bathroom shower head is unmarked it is a aftermarket handheld unit The powder bath in the basement the toilet is a 1.6gpm The powder bath lav faucet is 2.2gpm Job completed Estimates are built and ready
The tenants complaint is that they started hearing a knocking noise in the bathroom above the water heater We didn’t hear the noise they were describing and when we checked the water pressure we found that it was very high Which could be the cause of the noise We replaced the prv and the main shut off valve Tested with no issues Job completed No new estimates are needed No visible clean out
CUSTOMER STATED: leaking outside line TECHNICIAN NOTES: came out today for diagnosis while out on diagnosis found a burst hose bib line on copper located in exterior addition where the water heater is located, and also a lot of water build up around area where I was working due to the burst pipe. RESOLUTION: as of today I have replaced burst pipe along with the hose bib due to the fact that the burst was inside the brick wall of the home , as of today I also used the transfer pump to remove most of the water build up , also installed a new shut off for that hose bib in order to just shut off the water to that hose bib. Could not locate a clean out JOBSTATUS: complete
CUSTOMER STATED : We have no hot water. TECHNICIAN NOTES : Out to the residence today for the tenants concerns of there being no hot water in the home. When I arrived I found a 50 gallon natural gas water heater that was not holding a flame. Once I turned gas control valve to pilot, I was able to get the pilot light to turn on and I was also able to get the burner assembly to light. RESOLUTION : Lit existing 50 gallon natural gas water heater located in the garage. After lighting water heater, I waited for 10 minutes to see if the flame would go back out. Flame stayed lit. No further concerns after relighting the water heater in the garage. JOB NOTES : Please bill resipro for invoice amount. JOB STATUS : Job complete.
- We have prepared an estimate to replace the 40-gallon electric water heater in the outside utility closet, taking into account all necessary code requirements and modifications. - It is also essential for an electrician to come and repair or replace the existing 220V power line that supplies electricity to the water heater. We recommend that this repair be completed before the installation process. - Due to the nature of the job, we kindly request an extended appointment or two technicians dispatched within a regular appointment window. - We are pleased to inform you that the job was successfully completed on October 12, 2023. The water heater has been replaced, and we have thoroughly tested the water supply without encountering any further issues. - We highly recommend having an electrician inspect and assess the electrical wiring connected to the water heater, as we have noticed frayed lines.
Customer/ Tenant States: She has no hot water/ very little hot water. Our repair last time did not help the hot water situation. Technician Notes: Out today to provide an estimate for ResiPro to replace the 40 gallon electric water heater in the outdoor utility closet per ResiPro’s request. Unit is not creating hot water like it should and I recommended tank be replaced. On previous trip, I rebuilt the inlet side. ResiPro also needs an electrician out to look into the power line running to this water heater. It is not protected and the threads are frayed. Resolution: Built estimate to a new water heater to be installed. ResiPro will need an electrician out prior to us installing a new water heater as this electrical line is not proper and/ or long enough. Job Notes: During safety inspection I was unable to locate an exterior sewer clean out. Job Status: Complete. Autho: Submit estimate to ResiPro Estimates: Good to send.
Customer stated that their tenants weren’t getting consistent hot water for longer periods of time in their upstairs and downstairs bathrooms/showers. We found the water heater outside in a utility shed against the back of the house and found the two thermostats on the water heater to not be at the same heat, the lower one being turned down to 110 while the upper thermostat was set to 150. This could be the cause of them not getting longer and more consistent water, because as the unit will use up hot water from the top of the tank, the water further down the system won’t be as cold so the customer could perceive this as the lose of heat. We also found serious evidence of water damage on the top of the unit. The cold water intake for the water heater is corroded and actively leaking from the 90 directly off of the unit and on to the top of the unit. We turned up the heat on the thermostats so they are on the same temperature. We then informed the tenet that we will be submitting th
Out today to address tenant concerns of one toilet not flushing and the other would have the handle come loose. Rear toilet (under window) would have the water level rise when flushed and slowly drain. I was able to clear with a plunger and adjust the water level, now functioning properly. Front toilet has a cracked handle which would work loose. I replaced the handle and adjusted the chain, now working properly. Additionally while on site tenant asked if I could look at the tub/shower that was slow draining. I saw no debris in the drain (the loft and turn stopper had been removed). I was able to cover the overflow and plunge the drain which allowed for a bit better draining. Job complete Please bill out No estimates needed.
Customer stated: toilet is clogged Tech notes: toilet is backed up in GB. I RAN CLOSET AUGER AND IT CLEARED INSTANTLY AFTER Resolution: called Jeremiah to get autho for running closet auger he approved it over the phone. After running auger I flushed several times. It’s no longer backing up. Mgp notes: called Jeremy he approved the 251$ estimate Autho: bill to resi pro Estimate notes: sold Job status: complete
Customer stated: toilet clogged Tech notes: rang door bell and knocked waited 15 minutes left door hanger and called Jeremy he said since there’s tenants do not go in. Resolution : we will need to charge a trip fee for 75$ Mgp notes: charge 75$ to resi pro Estimate notes: none needed Job status: complete