CUSTOMER STATED: leaking outside line TECHNICIAN NOTES: came out today for diagnosis while out on diagnosis found a burst hose bib line on copper located in exterior addition where the water heater is located, and also a lot of water build up around area where I was working due to the burst pipe. RESOLUTION: as of today I have replaced burst pipe along with the hose bib due to the fact that the burst was inside the brick wall of the home , as of today I also used the transfer pump to remove most of the water build up , also installed a new shut off for that hose bib in order to just shut off the water to that hose bib. Could not locate a clean out JOBSTATUS: complete