Gio was friendly, helpful, and got the job done in under an hour. I am pleased with the service provided by My Georgia Plumber
Response from My Georgia Plumber:
Your kind words mean a lot to us. Thanks for the positive feedback.
Overall Experience
Quality
Price
Convenience
Overall Experience
Quality
Price
Convenience
Overall Experience
Quality
Price
Convenience
Overall Experience
Quality
Price
Convenience
Great service, very respectful. Above and beyond
Response from My Georgia Plumber:
We're so happy to hear that you had a great experience with us. Thanks for the positive review!
Overall Experience
Quality
Price
Convenience
Santos came in and did an amazing job. Your customer service and knowledge of the plumbing systems is second to none. Thank you Sir.
Overall Experience
Quality
Price
Convenience
Response from My Georgia Plumber:
Thank you for the positive rating!
Overall Experience
Quality
Price
Convenience
Very professional and great sevice
Response from My Georgia Plumber:
Thank you so much for taking the time to leave us a 5-star review!
Overall Experience
Quality
Price
Convenience
Jesus came within the provided window and provided excellent service. He also showed us pictures once the job was complete and gave instructions on next steps. 3 stars for price is because the company required us to pay in full upfront. I feel that with a job of this size, we should have been afforded the option to pay a deposit and the remainder at the completion of the job.
Overall Experience
Quality
Price
Convenience
He is very knowledgeable and friendly. I could tell he loved what he was doing and took pride in his work.
Response from My Georgia Plumber:
Your kind words mean a lot to us. Thanks for the positive feedback.
Overall Experience
Quality
Price
Convenience
Great and efficient work.
Response from My Georgia Plumber:
We are so grateful for your 5-star review. Thanks for sharing your rating with us and the community.
Overall Experience
Quality
Price
Convenience
Overall Experience
Quality
Price
Convenience
Trevor did a great job installing the gas line for my outdoor gas grill!
Overall Experience
Quality
Price
Convenience
Customer stated: they wanted their annual plumbing inspection. Tech notes: called out today to perform an annual plumbing inspection. While on site I started with the water heater in the basement then worked my way around the home checking all plumbing fixtures. After going through the home I found everything is functioning properly as should with no leaks or drips. Resolution: completed inspection. Job status: complete Job notes:
CUSTOMER STATED: garbage disposal not working TECHNICIAN NOTES: Disposal was jammed and the reset switch was tripped RESOLUTION/RECOMMENDATIONS: We unjammed and reset the disposal and tested. Pulled out plastic bread clip and several other pieces of plastic and some foil JOB NOTES: JOB STATUS: COMPLETE PARTS: (IF INCOMPLETE ARE STOCK OR SPECIAL ORDER PARTS NEEDED?) AUTHO: (AUTHO CODE OR WHO YOU SPOKE TO) ESTIMATES: (READY TO SEND OR NEED REVIEW)
Estimate to fix leak on copper pipe turn water on and everything is good job is complete
CUSTOMER STATED: Cooper line leaking in the wall of the Landry room TECHNICIAN NOTES:found copper line leaking out of the solder joint of a 3/4 90 in wall of laundry room. Cut wall and replaced section of pipe RESOLUTION/RECOMMENDATIONS: JOB NOTES: JOB STATUS: COMPLETE PARTS: (IF INCOMPLETE ARE STOCK OR SPECIAL ORDER PARTS NEEDED?) AUTHO: 285nsdl Ahs approved 285$ ESTIMATES: (READY TO SEND OR NEED REVIEW)
08/06/2024 CUSTOMER STATED: customer stated her downstairs toilets are backing up in her master bathroom and guest bath also in the shower . TECHNICIAN NOTES: out today because customer stated her toilets were clogged in her downstairs guest bathroom and master bathroom and master bathroom shower was backing up. Toilets had a good amount of toilet paper sitting in bowls when I arrived . Outside, clean outs were not holding water. RESOLUTION/ RECOMMENDATIONS: I first tried using my hand auger to clear blockage. The hand auger did not work so I pulled the toilet in the master bathroom and ran snake full 75 feet out about 7 or 8 times and may have partially cleared some of the soft blockage of tissue paper but water still proceeded to gradually back up again . Recommend returning tomorrow with a camera to go down the line to find and clear obstruction. I reset master bathroom toilet but did not hook water supply line back up to it. Customer has been informed not to use master b
08/06/2024 CUSTOMER STATED: Master bath sink would not drain properly due to pop-up being stuck in right side sink. TECHNICIAN NOTES: out today to look at a sink in the master bath that will not drain properly due to pop up being stuck. Upon inspection pop up assembly under the sink was malfunctioning . RESOLUTION/ RECOMMENDATIONS: Today I made adjustments to the pop-up assembly and tested to make sure it was functioning properly. Recommended replacing entire pop-up if issue presents itself again. Tested for any leaks or drips and sink is draining properly. JOB NOTES: Please bill. Resipro for work today JOB STATUS: job complete. There are no further issues at this time
CUSTOMER STATED: The heater is no getting hot TECHNICIAN NOTES: Found that the heaters pilot light had went out again Called Rheem to find out what they wanted to do about the heater They want a presser test on the gas system with a manometer Need to have the static and dynamic presser on the gas system And send to Rheem to find out what they want to do about the heater RESOLUTION/RECOMMENDATIONS: We need to do a presser test with a manometer Sent them pic of the vent stack just need to do the presser test on the system Thank you for JOB NOTES: JOB STATUS: COMPLETE/NOTCOMPLETE (RETURN TRIP NEEDED?) Not compleat PARTS: (IF INCOMPLETE ARE STOCK OR SPECIAL ORDER PARTS NEEDED?) Manometer to do a static and dynamic pressure test on the gas system AUTHO: (AUTHO CODE OR WHO YOU SPOKE TO) ESTIMATES: (READY TO SEND OR NEED REVIEW) July 25 2024 Technician notes: was unable to test pressures with current manometer, spoke with Rheem and they
Customer States: Upstairs MB shower is leaking from the shower head. Technician Notes: Delta shower valve in the master bathroom has a cartridge that failed. Cartridge is allowing water to continuously drip. Cartridge needs replaced. Resolution: Installed a new cartridge, restored water, and tested for proper function. Job Notes: Inspection complete. Job Status: Complete. Autho: 115JEMA Estimates: No additonal needed.
Customer stated the garbage disposal was not working Found that the reset switch was tripped and the disposal was jammed Un jammed the disposal and reset the switch Tested disposal Disposal is working properly and sink is draining properly at this time Job is compleat No other issues At this time
CUSTOMER STATED: Toilet is not flushing properly TECHNICIAN NOTES: Out today for the customers concerns of the toilet in the full upstairs guest bathroom not flushing properly. 2 other contractors have been out for the same issue and recommended to replace the 2 piece gerber toilet. To begin diagnosis, ran closet auger through toilet but was unsuccessful at getting the toilet to flush properly. Ahs denied the cost to pull toilet from floor and camera line. Customer agreed to service estimate to pull toilet from floor and run sewer scope to check for further issues. Once toilet was pulled, I managed to retrieve a tampon cap from the bottom side of the toilet. RESOLUTION/RECOMMENDATIONS: Pulled toilet from floor, retrieved tampon cap, and performed sewer scope in the full guest bathroom upstairs. Did not find any further concerns while performing sewer scope. Toilet has been remounted and tested showing no further concerns prior to retrieving the foreign item. JOB NOTES: Cl
CUSTOMER STATED: Sump pump quit working TECHNICIAN NOTES: Upon further inspection found that the sump pump floats was stuck and that the check value was stuck in the open position RESOLUTION/RECOMMENDATIONS: Got float unstuck and Unjammed the check valve If the check valve stops working again replace the check valve With a 2 inch ever built check valve JOB NOTES: JOB STATUS: COMPLETE/NOTCOMPLETE (RETURN TRIP NEEDED?) Compleat PARTS: (IF INCOMPLETE ARE STOCK OR SPECIAL ORDER PARTS NEEDED?) AUTHO: (AUTHO CODE OR WHO YOU SPOKE TO) 115vama ESTIMATES: (READY TO SEND OR NEED REVIEW
Customer stated: they had a leaking valve in the yard. Tech notes: called out today to look at a leaking valve in the yard. While on site I found the valve in the yard is an irrigation valve that’s leaking from the valve creating a big puddle in the yard. Resolution: an irrigation company needs to come out and replace the shut off valve. Job status: complete.
CUSTOMER STATED: Customer stated he would like a replacement of existing water fountain in pool house TECHNICIAN NOTES: Upon inspection found oasis water fountain, water cooler found in pool area Took pictures of dimensions of water cooler, will also need to replace shutoff valve and copper piping RESOLUTION/RECOMMENDATIONS: Replace existing water fountain JOB NOTES: Customer was unable to pay dispatch fee as HOA board is in control of payments Spoke with Robert about dispatch fee already JOB Status: Complete ESTIMATES: Please forward to customer
Customer Stated: They had a leak coming from the ceiling in the master bedroom, and were unsure where leak was coming from. Tech Notes: Upon inspection I found that there was a slow leak coming from the second level master bathroom ceiling where only the attic is above it. I went to the attic, and found that the leak is coming from a cracked fitting in the condensation 3/4” PVC drain line. I let the h/o know I could fix this today, but this is not a typical plumbing issue, and would be considered a HVAC issue. I presented options to have this taken care of through service today, and the h/o elected to move forward with repairs for today’s visit. Resolution: I was able to successfully cut out section of 3/4” PVC piping located in the attic of home, and replace with brand new PVC piping with no issues. I let the glue dry, and found no further issues or leaks. Job Notes:**Please charge the CC in the pictures in the amount of $705.61 for todays completed work** Job Status: Complete
CUSTOMER STATED: they had a leaking toilet. TECHNICIAN NOTES: called out today to look at a leaking toilet. While on site I found the tank to bowl gasket needs replaced. Whenever the toilet in the hall bathroom is flushed water leaks all into the floor. RESOLUTION/RECOMMENDATIONS: I recommend replacing the flush valve and tank to bowl gasket. JOB NOTES: homeowner is not satisfied with the home warranty not approving the work. Estimates need to be emailed to home owner. JOB STATUS: NOTCOMPLETE (RETURN TRIP NEEDED?) PARTS: (IF INCOMPLETE ARE STOCK OR SPECIAL ORDER PARTS NEEDED?) AUTHO: 115mssa ESTIMATES: (READY TO SEND OR NEED REVIEW) Show less