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Great service, very respectful. Above and beyond
Response from My Georgia Plumber:
We're so happy to hear that you had a great experience with us. Thanks for the positive review!
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Santos came in and did an amazing job. Your customer service and knowledge of the plumbing systems is second to none. Thank you Sir.
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Response from My Georgia Plumber:
Thank you for the positive rating!
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Very professional and great sevice
Response from My Georgia Plumber:
Thank you so much for taking the time to leave us a 5-star review!
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Jesus came within the provided window and provided excellent service. He also showed us pictures once the job was complete and gave instructions on next steps. 3 stars for price is because the company required us to pay in full upfront. I feel that with a job of this size, we should have been afforded the option to pay a deposit and the remainder at the completion of the job.
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He is very knowledgeable and friendly. I could tell he loved what he was doing and took pride in his work.
Response from My Georgia Plumber:
Your kind words mean a lot to us. Thanks for the positive feedback.
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Great and efficient work.
Response from My Georgia Plumber:
We are so grateful for your 5-star review. Thanks for sharing your rating with us and the community.
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Trevor did a great job installing the gas line for my outdoor gas grill!
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The homeowner complaint is that the kitchen faucet is making a knocking noise and the sprayer is leaking We found that when the hot side of the faucet is used there is a knocking noise and it is only happening at the kitchen faucet We found that the sprayer is leaking from the threaded connection I unscrewed the sprayer head to check the o ring and when I put it back together both issues stopped We tightened the sprayer head down and tested with no mor leaks or noises Job completed Authorization 115rmpi Complementary estimates are built and ready to send
Tenant States: There is leak in the garage. She just moved here from New York and has had nothing but issues including urine smell in the house. Technician Notes: Upon arrival, the garage was full of waste water on the floor. Discovered there is waste backing up out of the washer drain in the basement garage. Ran water through this line until it backed up to confirm. Based on my findings, the age of the home, the lack of man hole covers leading up to this home, there is potentially a full septic tank that has not been serviced in the last 5 years. There is no exterior clean outs. I believe the septic tank sits to the left side of the home, line goes out the front left corner. Resolution: ResiPro needs to send a septic company out here to locate the tank and service the tank. Until this happens, the back up will continue to occur. Job Notes: No sewer clean out, there is one in the crawlspace. I do not recommend opening this clean out until line is pumped. Job Status: Complete. Aut
Customer States: Leak under the kitchen sink. Also interested in replacing the water heater. Technician Notes: Out today to look into issue with a leak under the kitchen sink. Found leak coming from the tubular drain where the RO drain attaches to the tubular. Attachment piece is cracked. Customer is doing away with this RO system. Section or tubular drain needs replaced to solve this leak. Also found high pressure. Water heater is from 2004. Customer would like to proceed with a PRV and water heater replacement. Estimate built for a separate ticket. Resolution: Installed a new section of tubular under the kitchen sink and tested for leaks/ proper function. Job Notes: Clean out located in the front yard. Job Status: Complete. Autho: EFH6010-1 (Rep said since we are under the preauthorized limit of 250.00 to just send them the bill online using the dispatch code) Estimates: Good to send/ book from. Per Dan we can be back tomorrow for water heater replacement. The card on pictu
Called back out because the master shower drain was still leaking. We had already had a conversation with the customer about what we would have to do if the drain started dripping again. Customer accepted the price to replace the hole shower drain Cut access hole that was already there a bit bigger My Georgia plumber is not responsible for any dry wall repair Cut out the 2 inch pvc drain and shower shoe Installed new tub drain and repipe drain line back together Tested for leaks there are no leaks at this time No visible clean out Clean up work area Job complete Payment in photo
CUSTOMER STATED: The disposal in the kitchen has not worked since they moved in Toilet in the hallway on main floor is constantly running and the shower handle in the same bathroom is not working TECHNICIAN NOTES: Upon further inspection found the toilet it be constantly running because it needs to be rebuilt the disposal needs to be replaced due to it not working at all currently no sounds and no tripped breaker Handle for the shower is broken where the stem goes to the handle RESOLUTION/RECOMMENDATIONS: Replace the handle and disposal and rebuild the toilet If job is approved we will need Disposal is a 1/3 hp toilet is a 2 inch flapper and fill valve And the Handle for a moen single Handel shower plastic JOB STATUS: COMPLETE/NOTCOMPLETE (RETURN TRIP NEEDED?) COMPLETE AUTHO: (AUTHO CODE OR WHO YOU SPOKE TO) 115laqi
Customer Stated: They had low pressure coming the kitchen faucet only. Tech Notes: Upon inspection I found that this was a price Pfister 4” center set kitchen faucet with side sprayer. I found that this faucet had very low water pressure due to the age, and condition. I let the tenant know we would need to replace the faucet. The tenant also stated they were having issues with the dish washer not cycling through all the way. Resolution: I was able to successfully remove the existing kitchen faucet, and replace with brand new Glacier Bay faucet with no issues or leaks. I tested faucet with no issues or leaks. I was able to also pull dish washer supply line out, and unkink supply line to fix issue. Job Status: Complete Estimates: N/A Replace kitchen faucet, and adjust water supply line to dish washer that was installed not to long ago, and there was a kink in the water supply line to it, and customer was not able to use it. **Replaced the the kitchen faucet, and unkinked the
Replace the shower cartridge on a moen shower valve and reinstall the shower drain with new sealant If shower is cracked or damaged we will have to quote replace the shower pan Identified it is not the pan. it is the shower drain Shower drain was pulled out and removed shower drain from the master shower and resealed the tub flange with new plumbers puddly and tested for leaks There are no leaks at this time on the shower drain Shut down water to house and drains down house Removed trim from shower Removed old moen positemp cartridge Installed new cartage In master shower Turned water back on and checked for leaks there are no leaks at this time Reinstalled the trim kit on shower Cleaned up work area Job complete
CUSTOMER STATED: Leak in basement kitchen ceiling TECHNICIAN NOTES: Came out today to diagnose a leak in basement ceiling while on site found a copper line that had 3 pin hole leaks. I let the h/o know that we would need to replace up to 3’ - 5’ of pipe, and submit to choice warranty for authorization. RESOLUTION/RECOMMENDATIONS: We were able to successfully cut out 3/4” copper piping, and replaced it with pex fixing all three pin holes. After repairs it was tested for leaks. No further concerns at this time.
Customer Stated: They noticed the drywall for shower/tub damaged, and suspected there was a leak. Tech Notes: We came out today to diagnose a leaking shower while on site found the shower arm to be leaking from the connection to the piping. I cut out a minimal amount of drywall to verify leak. I found the arm to not be threaded in all the way causing the leak. Resolution: We were able to successfully reinstall existing shower arm with new thread tape, and pipe dope. After repair it was tested for leaks. No further concerns at this time. Job Notes:**Please bill out to ResiPro as necessary for todays completed work** Job Status: Complete Estimates: Ready to send
3/22/24 Preston B. Job notes : Out to the residence today for partially approved work to replace the existing 50 gallon electric water heater in the garage, along with all new code required items. Upon arrival, we found the homes pressure regulating valve to be leaking and recommended it to be replaced. Customer signed additional service estimate to replace leaking prv and whole home shut off. RESOLUTION : Installed new 50 gallon electric water heater with all new code required items. installed a new whole home shut off, as well as a new prv. Checked and tested everything. Everything is working as it should at this time. All repairs made today have been fully pressurized and tested for proper functions and or further concerns. Homes water pressure has been set to 45 psi. Job notes: please bill card on file for service estimate preformed today Job status: completed Choice estimate to replace e 50 gal electric water heater This is a complime
Estimate to fix leak on 3/4 pex replace pressure regulator valve and expansion tank job is complete
Customer had water stain on ceiling and we cut drywall and noticed leak coming from drain and overflow, customer believed leak was coming from toilet and also had a customer supplied toilet to install. Estimate to replace drain and overflow on tub, pulled and replace customer supplied toilet.
CUSTOMER STATED :there is a leak on shut off valve on the hose bib TECHNICIAN NOTES: Upon arrival found the hose bib shut off to be leaking from packing nut tried to tight up the packing nut to no success Replace the shut off valve on the hose bib Shut down water to the house Drained down the house Cut out old leaking hose bib shut off gate valve And replace with new ball valve RESOLUTION/RECOMMENDATIONS: Replaced hose bib shut off Hose bib shut off was replace Water heater appears to be 3 or 4 years old JOB NOTES: replaced hose bib shut off above water heater No visible clean outs JOB STATUS: COMPLETE/NOTCOMPLETE (RETURN TRIP NEEDED?) Complete AUTHO: (AUTHO CODE OR WHO YOU SPOKE TO) auth40935981
SUBMIT FOR PRV - ALREADY DIAGNOSED 03/15/24 t dean Resolution.. came out to install previously approved prv. After installing system was tested for leaks. No further concerns at this time. Pressure is at 45 psi as of today Notes.. no visible clean out Status.. complete
CUSTOMER STATED: TECHNICIAN NOTES: RESOLUTION/RECOMMENDATIONS: JOB NOTES: JOB STATUS: COMPLETE/NOTCOMPLETE (RETURN TRIP NEEDED?) PARTS: (IF INCOMPLETE ARE STOCK OR SPECIAL ORDER PARTS NEEDED?) AUTHO: (AUTHO CODE OR WHO YOU SPOKE TO) ESTIMATES: (READY TO SEND OR NEED REVIEW)