2080 Marietta HWY
Canton, GA 30114
(770) 765-1609

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j.marquez@mygeorgiaplumber.com

j.marquez@mygeorgiaplumber.com Job Checkin

Stated.. leak from upstairs shower Tech notes.. came out to diagnose a leak in the upstairs hall bath shower. Upon inspection found there to be a 3/4 in hole underneath the shower handle. There was also a partial clog in the shower. Resolution.. sealed hole with caulking and unclogged the drain. Status.. complete. Notes..no visible clean out.


j.marquez@mygeorgiaplumber.com

j.marquez@mygeorgiaplumber.com Job Checkin

CUSTOMER STATED: leak in hallway bathroom TECHNICIAN NOTES: came out today for diagnosis while out onsite found water stains around trim and found a upside down over flow aswell as a clogged tub in upstairs hallway bathroom of home RESOLUTION: resealed the over flow and unclogged the tub re installed over flow properly and tested without further issues explained to tenant to try and prevent water from splashing outside of shower in order to avoid further water damage aswell JOBSTATUS: complete


p.brown@mygeorgiaplumber.com

p.brown@mygeorgiaplumber.com Job Checkin

CUSTOMER STATED: TECHNICIAN NOTES: RESOLUTION/RECOMMENDATIONS: JOB NOTES: JOB STATUS: COMPLETE/NOTCOMPLETE (RETURN TRIP NEEDED?) PARTS: (IF INCOMPLETE ARE STOCK OR SPECIAL ORDER PARTS NEEDED?) AUTHO: (AUTHO CODE OR WHO YOU SPOKE TO) ESTIMATES: (READY TO SEND OR NEED REVIEW)


James T.

James T. Job Checkin

The tenants complaint is that there is sewage backing up out of the lower clean out that we installed We found there is sewage backing up out of the lower clean out and it has been for a while We ran the big snake down the line several times and removed roots at 75 feet from the lower clean out when we cameraed the line we found 2 more spots of roots in the 120 to 130 feet from the lower clean out We cleared the clog and got it flowing for now We ran the snake and camera Job completed Need to get with management to discuss the next step in fixing the underlying issue


Trevor J.

Trevor J. Job Checkin

Customer/ Tenant States: They have no hot water. Moved in Friday and have not had hot water sense. Technician Notes: Out today to look into issue with no hot water. 40 gallon Rheem natural gas water heater located in the main level garage on a stand is roughly 9 years old. Upon inspection I found that the thermopile wires and the igniter wires have melted/ been chewed on. Water heater either needs repaired or replaced. If repaired, new gas control valve and burner assembly will be needed. Resolution: Need to order burner assembly. We have gas control valve in stock. Job Notes: No exterior sewer clean out located. Job Status: Incomplete. Autho: Bill to/ submit to ResiPro. Estimates: Good to send (If ResiPro prefers replacement over repair disregard ordering parts) Parts needed: https://www.supplyhouse.com/Rheem-AM46751-Burner-Assembly?utm_source=google_ad&utm_medium=pmax&utm_campaign=pmax_nca_test&gad_source=1&gclid=EAIaIQobChMIkfay3_KohAMVcW1HAR1eRQFrEAQYBiABEgJ03vD_BwE We h


jd.wellborn@mygeorgiaplumber.com

jd.wellborn@mygeorgiaplumber.com Job Checkin

CUSTOMER STATED: upstairs bathroom lav is leaking into garage ceiling TECHNICIAN NOTES: found ptrap for hall bathroom lav is to low causing the entire drain assembly to connect sideways and leak RESOLUTION/RECOMMENDATIONS: remove and rerun the entire drain assembly to fix issue JOB NOTES: reran drain assembly using an elbow to bring the connection up higher and allow trap to connect without hitting bottom of cabinets JOB STATUS: completed PARTS: (IF INCOMPLETE ARE STOCK OR SPECIAL ORDER PARTS NEEDED?) AUTHO: (AUTHO CODE OR WHO YOU SPOKE TO) ESTIMATES: (READY TO SEND OR NEED REVIEW)


d.hufstetler@mygeorgiaplumber.com

d.hufstetler@mygeorgiaplumber.com Job Checkin

Dhufstetler 01/30/24 Customer had purchased a toilet and was interested in having hall powder room skirted toilet replaced with customer supplied standard model. Customer accepted estimate for customer supplied toilet replacement. Replaced toilet and tested with no issues. $258.58 pd by cc JOB COMPLETE


j.marquez@mygeorgiaplumber.com

j.marquez@mygeorgiaplumber.com Job Checkin

CUSTOMER STATED: shower sometimes gets hot water other times it doesn’t TECHNICIAN NOTES: came out today for diagnosis while out on site I looked at a hallway upstairs bathroom which does get hot and cold water each time I turned it on and off I couldn’t replicate the issue. RESOLUTION: could not replicate issue of not getting hot water each time I tried it came out cold and hot when turned to hot I could not find the issue home owners mentioned. JOBSTATUS: complete diagnosis


j.marquez@mygeorgiaplumber.com

j.marquez@mygeorgiaplumber.com Job Checkin

CUSTOMER STATED: upstairs tub spout keeps falling out TECHNICIAN NOTES: came out today for diagnosis while out today I checked the upstairs hallway bathroom and found that the tub spout was not tightened and needed to be tightened RESOLUTION: tightened the tub spout and found no further issues after multiple times of testing, the upstairs tub spout was loose and not tightened from the set screw. JOBSTATUS: comeplete


preston.boyd@mygeorgiaplumber.com

preston.boyd@mygeorgiaplumber.com Job Checkin

CUSTOMER STATED : Master bathroom leaks when using tub. TECHNICIAN NOTES : Out to the residence today for approved work to replace the overflow for the master bathroom tub/shower upstairs. Piping needed to be modified. RESOLUTION : Cut drywall near toilet for access and replaced waste overflow piping for tub/shower in master bathroom. Repairs have been tested with no further concerns. JOB STATUS : Job complete.


j.marquez@mygeorgiaplumber.com

j.marquez@mygeorgiaplumber.com Job Checkin

CUSTOMER STATED: low pressure in shower hallway upstairs , and stopper does not fit in master bathroom tub , ice maker line no water TECHNICIAN NOTES: came out today for diagnosis as of today tenant stated other company came and fixed shower issue yesterday, master bathroom tub stopper is screwed off will need to be put back on , and fridge line was getting water as of today RESOLUTION: screwed stopper on into tub without further issues, and confirmed ice maker line is producing water. As of today I tested what I worked on without further problems. JOBSTATUS: complete AUTHO: resipro


j.marquez@mygeorgiaplumber.com

j.marquez@mygeorgiaplumber.com Job Checkin

CUSTOMER STATED: master bathroom tub spout leaks TECHNICIAN NOTES: came out today for diagnosis while out on site found three handle shower valve leaking from tub spout , after further diagnosis found inside gaskets of stems were worn down and will need to be replaced. RESOLUTION: replaced the stem gaskets and found no further issues did explain to tenant that shower head will hold water and will need to drain down the system to make sure no water is left inside riser to shower head which makes it seem like it’s still leaking but no further concern as of today. , please note pressure regulating valve has not failed yet but has some corrosion around it but no leaks no need to address as of this time JOBSTATUS: complete AUTHO: resipro autho


Santos Q.

Santos Q. Job Checkin

Customer call about leak on kitchen ceiling I find the overflow on tub above kitchen is leaking to fix this issue we need to cut drywall to access and replace the overflow need summit to resipro


Trevor J.

Trevor J. Job Checkin

Customer States: There is a leak showing up in the living room ceiling. Noticed when someone used bathtub in master bathroom. Technician Notes: Out today to look into issue with the master bathroom tub leaking into ceiling. Water marks on living room ceiling. Inspected tub for issues. Found that the overflow plate/ assembly was installed improperly. Overflow gasket is about an inch off. Anytime bath is filled, water will leak into ceiling. Resolution: Unable to adjust from the front. Had to open up wall behind overflow plate. Cut roughly an 8x8” hole in the drywall to access overflow pipe. Cut pipe, shortened length, installed a rubber coupling and adjusted plate and gasket, sealed around exterior and reset plate. Tested for proper function. Job Notes: Bill to ResiPro. Drywall will need repaired. Job Status: Complete. Autho: Bill to ResiPro. Estimates: No additional needed.


Trevor J.

Trevor J. Job Checkin

Customer States: She believes her son accidentally flushed a toy block down the toilet and now they are unable to flush hallway bathroom toilet. Technician Notes: Out today to look into issue with the hallway bathroom toilet not flushing. Attempted to plunge and auger toilet with no luck. I believe the object lodged in the toilet is too big to come back out. Toilet would need to be pulled and reset in order to gain access to obstruction. There is no guarantee that we will be able to retrieve the object without damaging the toilet. Early 2000’s toilet. Resolution: Explained to customer its going to make more sense to replace the toilet. After going over pricing she would like to go with a customer supplied toilet over us supplying one. Job Notes: No exterior sewer clean out. No hose bib. Job Status: Complete. Estimates: Good to send.