CUSTOMER STATED: They had a leak showing up in the living room area, and washing machine closet. TECHNICIAN NOTES: Upon inspection I found that there was a spraying noise, and leak coming from behind the drywall connected to the living room, and washing machine room. After cutting into the drywall I found that there is a pin hole leak coming from the 1/2” copper piping. I found that the hot/cold pipes are sitting directly next to each other which will make it difficult to make repair, and will require us to cut out both hot/cold pipes out for washing machine. I let h/o know I have waited my 10-15 mins with no response from choice warranty, and I would have to leave the job site unless she wants todays repairs done through service. The h/o elected to wait for warranty response before proceeding. RESOLUTION/RECOMMENDATIONS: We will need to cut out the hot/cold water lines for the washing machine where pin hole is located, and rework with new pex piping/fittings to help fix/preve