Customer stated: dish washer needs securing. Technician notes: upon inspection found 15 year old dishwasher already installed, customer stated that it needed to be secured due to it missing brackets and weather stripping on the side. Spoke with Mr Garth via phone call and advised him that the parts needed are not something carried everyday by a plumber, He then proceeded to let me know that he would not be paying the service fee for todays work because he said he told us when he called in that the clips were needed. MGP notes: refused to pay service fee Job status: complete